9 Best AI Voice Agents for Healthcare of 2026

Assort Health builds its voice agent for the hard part of patient access: scheduling rules that differ by specialty, provider and payer. The agent books new and established visits by chief complaint, laterality, provider preference and payer protocol, offers a reschedule before cancelling, and captures insurance cards by text. Refill, records and lab requests become documented cases, and after hours it books visits and reaches the on-call provider. Because it shares a patient record with Assort's intake, referral and payment agents, it can book an open referral, text a link for an unfinished form or share a balance during the same call. Assort says it keeps two-way integrations with more than 20 EHR and practice management systems and connects to existing phone systems through SIP. Calls are reviewed against your own protocols each week. The downsides are the lack of public pricing and a sales-led setup that suits groups with steady call volume more than a small office.

Retell AI is a general voice agent platform with a healthcare package that is unusually easy to start. It offers a self-service Business Associate Agreement you sign online, and says a signed BAA is required before any protected health information passes through the platform. The healthcare agent answers the main line, takes new patient intake and writes it to the EHR, books, reschedules and cancels visits, makes reminder and confirmation calls, and reaches the on-call clinician when needed. Retell lists connectors for Epic, OpenDental, Dentrix, ChiroTouch, eClinicalWorks and Jane App, with webhooks, Zapier or n8n for anything else, and it sits in front of an existing Genesys, Five9, Amazon Connect, Dialpad or Twilio setup through SIP. Pricing is pay as you go at $0.07 to $0.31 a minute with $10 in free credits and 20 concurrent calls. The trade-off is that your team owns the build, testing and tuning.

Syllable is an agent platform with clear healthcare roots. Its Epic EHR integration connects agents to Epic scheduling, patient lookup and clinical workflow systems, so an agent can check availability, book appointments, verify patient identity and update records. A showcase healthcare receptionist agent handles scheduling, prescription refill requests and office questions, and you can call or text it before signing up. Agents run on voice, SMS and web chat and can be built with code or no code, with your choice of LLM and speech providers. Pricing is metered: enterprise voice hosting costs $0.06 per minute, and third-party AI services are passed through at cost with zero markup. Pay as you go starts with a $150 prepayment and auto-recharges $100. Syllable lists SOC 2 Type II and HITRUST e1. The free trial caps calls at 3 minutes, and you still need to design and test the agent yourself.

Hyro, now branding its products as Care OnCue, sells AI agents to health systems for calls, web chat and text. Inbound and outbound agents handle appointment scheduling, call routing, referrals, provider lookups, prescription requests and billing questions, and the same platform covers patient portal password resets and IT ticketing. Hyro lists integrations with Epic, Oracle Health and Salesforce, plus the Five9, Cisco and Genesys contact center platforms, and its Care Intelligence layer reports performance and ROI across departments. The company says it is live at 2,500 hospitals, clinics and facilities and reaches 30 million patients. Rollouts are consultative: Hyro says it can deploy in as little as 12 weeks and includes workflow design, patient education materials, change management and weekly hypercare. That depth suits large organizations, but there is no public pricing and the timeline is longer than a self-serve platform.

Hippocratic AI focuses on clinical conversations that go beyond booking. Its library lists more than 1,000 healthcare agents that can be filtered by specialty and organizational goal, from appointment scheduling with pre-visit paperwork and patient intake of medications, allergies and symptoms to post-discharge recovery calls, readmission prevention and screening outreach for mammograms and colorectal cancer. Agents run on the company's own Polaris model, now at version 6.0, and the site states that the agents do not diagnose or prescribe. Hippocratic reports more than 323 million patient interactions, more than 31,000 patients escalated to nursing care and over 300 clinical use cases live. It serves providers, payers and pharma, which makes it a good fit for care management and quality outreach programs. Pricing is not published, and the main site does not list its EHR integrations, so plan to cover both in a demo.

Hello Patient sells an AI agent called Mia that picks up patient calls, texts and web chats for dermatology, ENT, orthopedics, urgent care, primary care, dental and consumer health companies. It books visits, gives directions and hours, answers questions about services, and runs outbound recall and follow-up campaigns. The FAQ says the agent operates under the customer's BAA, never gives medical advice, escalates dosing or side-effect questions to staff and logs every interaction. Integrations use FHIR and HL7, with CSV exports or custom builds for systems without an API, and the vendor names athenahealth, eClinicalWorks, ModMed, NextGen and AdvancedMD among the systems it has worked with. Most clients go live in about six weeks, starting with two weeks of protocol mapping. Pricing is usage-based by conversation volume across voice, SMS and chat, but no rates are published, and only English and Spanish are standard.

Frontdesk is a general AI receptionist that suits small medical and dental offices because it is cheap, self-serve and states HIPAA compliance with signed BAAs, encryption in transit and at rest and access controls. The Business-in-a-Box plan costs $99 a month, or $79 billed annually, and includes 200 voice minutes, 100 chatbot conversations, 400 SMS messages, 300 form submissions, Zapier and a verified outbound number. Setup starts from your website and documents, which Frontdesk uses to build the knowledge base and playbooks, and the plan also bundles an AI CRM, calendar and automation sequences. Frontdesk lists 20+ languages. Extra usage is billed from credits at $10 per 1,000. The limits matter for clinics: Frontdesk does not name EHR integrations, so booking and patient details may need a Zapier workflow or manual entry, and its features are built for many industries rather than patient access.

Vapi is a developer platform rather than a healthcare product, but it documents HIPAA use in detail. Teams enable HIPAA from the billing dashboard, enter the BAA recipient and sign the agreement by email; once HIPAA mode is on, Vapi does not store call data or structured outputs unless you mark a specific output as safe to store. Usage pricing is $0.05 a minute for Vapi hosting with transcription, LLM and voice passed through at cost, and telephony can run through Twilio, Vonage, Telnyx or Vapi's own SIP. The catch for healthcare is the HIPAA compliance add-on at $2,000 a month, which covers a data processing agreement and BAA. That fixed fee makes small deployments expensive, and there are no ready-made EHR connectors, so scheduling and chart access must be built through your own APIs. It suits health tech teams with engineers and enough volume to spread the add-on cost.

Talkdesk Healthcare Experience Cloud is the healthcare edition of a full contact center platform, so it fits organizations that run a call center with human agents and want AI agents in front of it. Talkdesk's AI agents for healthcare handle appointment scheduling, prescription refills and common patient questions around the clock, are configured with plain-language prompts and guardrails, and the vendor says they operate in any language. The product is integrated with your EHR through the Healthcare Experience Cloud, and AI agents can also sit in front of on-premise or other cloud contact center platforms. Human agents get a unified patient view, and QM Assist transcribes and scores interactions. Talkdesk states HIPAA-compliant PHI handling and 99.999% uptime. Industry editions start at $225 per user a month, which bundles everything in the Elite edition. For clinics without a contact center team, that per-seat model and a sales-led rollout are more than they need.