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Robotic Process Automation Statistics 2026

This page collects published figures on robotic process automation (RPA): how big the software market is, how the main vendors are growing, how many bots and automations run in production, what return organizations report, how audited savings compare with claims, and how RPA buyers are moving to AI agents. Market and vendor data are global; the audit figures come from US federal inspectors general. Most data is from 2025 and 2026, with older Gartner and Deloitte survey figures kept as baselines and marked by year.

Figures
54
Publishers
21
Updated
Nov 13, 2026

Quotable findings

By the DBotMaker research desk

  1. Finding 012022

    Gartner forecast worldwide RPA software end-user spending of $2.9 billion in 2022, up 19.5% on 2021.

    Source: Gartner

  2. Finding 022026

    UiPath's annualized renewal run-rate (ARR) reached $1.938 billion on July 31, 2026, up 12% year over year.

    Source: UiPath

  3. Finding 032026

    AI-powered offerings made up 61% of Automation Anywhere's software bookings in its fiscal fourth quarter, reported in April 2026.

    Source: Automation Anywhere

  4. Finding 042022

    HUD's inspector general found only seven distinct bots in use, saving about 1,015 labor hours a year, or 7% of HUD's estimate.

    Source: HUD Office of Inspector General

  5. Finding 052019

    Organizations automating at scale in Deloitte's 2019 intelligent automation survey said their implementations had already cut costs by 27%.

    Source: Deloitte

  6. Finding 062025

    88% of US executives surveyed by PwC in 2025 said their team or function planned to raise AI-related budgets in the next 12 months because of agentic AI.

    Source: PwC

  7. Finding 072026

    Forrester predicts fewer than 15% of firms will turn on the agentic features in their intelligent automation suites in 2026.

    Source: Forrester

  8. Finding 082027

    Gartner predicts over 40% of agentic AI projects will be canceled by the end of 2027 because of rising costs, unclear business value or weak risk controls.

    Source: Gartner

  9. On file54figures in 7 channels, each with the exact source sentence.Browse allCSV

THE BOT'S SHORT ANSWER


Gartner's last public forecast put RPA software spending at $2.9 billion in 2022, and UiPath, the largest listed RPA vendor, reported ARR of $1.938 billion in July 2026, growing 12% a year. Vendors are moving to AI agents: AI products made up 61% of Automation Anywhere's fourth-quarter software bookings, and 88% of US executives told PwC they plan bigger AI budgets because of agentic AI, yet Gartner expects over 40% of agentic AI projects to be canceled by the end of 2027.


54 FIGURES · 21 PUBLISHERS · NOVEMBER 13, 2026

Reading the numbers

RPA has become a mature, slower-growing software category. Gartner measured 31% growth in 2021 and forecast 17.5% for 2023, and the leading vendors now grow in the low teens: UiPath's ARR rose 12% to $1.938 billion and its net retention was 109%. Process automation peers grow faster in the cloud, with Pega Cloud contract value up 20% and Appian cloud subscriptions up 20% in the third quarter of 2026.

The vendors' growth story is now agentic AI. Automation Anywhere says AI products drove 61% of fourth-quarter software bookings and nearly 70% of new and upsell bookings over six quarters, while agentic executions on its platform grew fivefold. Buyer surveys agree on direction but not depth: KPMG found 62% of US organizations building or deploying agents, but Capgemini found only 14% of large organizations implementing and Forrester expects fewer than 15% of firms to switch on agentic features in their automation suites in 2026.

Return claims deserve caution. Deloitte's survey found 27% cost reductions among organizations automating at scale, and UiPath reports 89% of orchestration leaders meeting ROI expectations, but both are self-reported. The only independent audits we found, from the HUD and GSA inspectors general, showed claimed savings far above what could be verified: HUD's bots saved about 1,015 hours a year against an estimate of 13,644.

The barriers to agentic automation repeat those of RPA. UiPath's 2026 survey ranks data quality, integration and governance as the top hurdles, Deloitte found only 21% of agent adopters with mature governance, and trust in fully autonomous agents fell from 43% to 27% in Capgemini's research. Gartner's forecast that over 40% of agentic AI projects will be canceled by 2027 suggests the deterministic bots built in the RPA era will stay in use alongside agents.

Facts the bot knows

CH 01RPA market size and spending

6 figures
  1. #001$2.9 billion

    Gartner forecast worldwide RPA software end-user spending of $2.9 billion in 2022, up 19.5% on 2021.

    Gartner, Gartner Says Worldwide RPA Software Spending to Reach $2.9 Billion in 2022 (Aug 2022)

    Exact wording at the source
    Global robotic process automation (RPA) software end-user spending is projected to reach $2.9 billion in 2022, an increase of 19.5% from 2021, according to the latest forecast from Gartner, Inc.
  2. #00231%

    The RPA software market grew 31% in 2021, against average worldwide software market growth of 16%, according to Gartner.

    Gartner, Gartner Says Worldwide RPA Software Spending to Reach $2.9 Billion in 2022 (Aug 2022)

    Exact wording at the source
    By achieving a growth rate of 31% in 2021, the RPA market grew well above the average worldwide software market growth rate of 16%
  3. #00317.5%

    Gartner projected worldwide RPA software spending to grow 17.5% in 2023, a slower but still double-digit pace.

    Gartner, Gartner Says Worldwide RPA Software Spending to Reach $2.9 Billion in 2022 (Aug 2022)

    Exact wording at the source
    the worldwide RPA software market is projected to continue to experience double-digit growth in 2023, growing 17.5% year over year
  4. #00448.5%

    North America was forecast to account for 48.5% of global RPA end-user spending in 2022, ahead of Western Europe at 19% and Japan at 10%.

    Gartner, Gartner Says Worldwide RPA Software Spending to Reach $2.9 Billion in 2022 (Aug 2022)

    Exact wording at the source
    North America will account for the largest share at 48.5%, followed by Western Europe and Japan at 19% and 10%, respectively.
  5. #005$1.611 billion

    UiPath reported revenue of $1.611 billion for fiscal 2026, which ended January 31, 2026, up 13% year over year.

    UiPath, UiPath Reports Fourth Quarter and Full Year Fiscal 2026 Financial Results (Mar 2026)

    Exact wording at the source
    Full Year Fiscal 2026 Financial Highlights Revenue of $1.611 billion increased 13 percent year-over-year.
  6. #006$1.938 billion

    UiPath's annualized renewal run-rate (ARR) reached $1.938 billion on July 31, 2026, up 12% year over year.

    UiPath, UiPath Reports Second Quarter Fiscal 2027 Financial Results (Sep 2026)

    Exact wording at the source
    ARR of $1.938 billion as of July 31, 2026 increased 12 percent year-over-year.

Chart

Share of global RPA software spending by region, 2022

Gartner forecast of worldwide RPA software end-user spending, published August 2022.

  • North America48.5%
  • Western Europe19%
  • Japan10%

Source: Gartner, Gartner Says Worldwide RPA Software Spending to Reach $2.9 Billion in 2022

CH 02Vendor growth and the move to AI bookings

7 figures
  1. #007109%

    UiPath reported a dollar-based net retention rate of 109% in the quarter ended July 31, 2026.

    UiPath, UiPath Reports Second Quarter Fiscal 2027 Financial Results (Sep 2026)

    Exact wording at the source
    Dollar based net retention rate of 109 percent.
  2. #008$186 million

    UiPath added $186 million of net new ARR in fiscal 2026.

    UiPath, UiPath Reports Fourth Quarter and Full Year Fiscal 2026 Financial Results (Mar 2026)

    Exact wording at the source
    Net new ARR of $186 million.
  3. #00961%

    AI-powered offerings made up 61% of Automation Anywhere's software bookings in its fiscal fourth quarter, reported in April 2026.

    Automation Anywhere, Automation Anywhere Reports 61% of Q4 Software Bookings from AI as Enterprises Deploy Agentic AI to Run Core Business Functions (Apr 2026)

    Exact wording at the source
    AI-powered offerings accounted for 61% of software bookings in the fourth quarter, as enterprises increasingly demand solutions that deliver measurable business outcomes.
  4. #010nearly 70%

    AI bookings represented nearly 70% of Automation Anywhere's new and upsell bookings over the six quarters to its second quarter of fiscal 2027.

    Automation Anywhere, Automation Anywhere Reports Continued Double-Digit Growth in Q2 FY27 (Sep 2026)

    Exact wording at the source
    AI bookings continue to grow and now represent nearly 70% of total new and upsell-bookings over the last six quarters, reflecting increasing enterprise confidence in production-grade agentic automation.
  5. #011over 25%

    Automation Anywhere's customers paying more than $1 million a year grew by over 25% year over year in its second quarter of fiscal 2027.

    Automation Anywhere, Automation Anywhere Reports Continued Double-Digit Growth in Q2 FY27 (Sep 2026)

    Exact wording at the source
    Large enterprise adoption continues to deepen, with $1M+ customers growing over 25% YoY.
  6. #01220%

    Pegasystems' Pega Cloud annual contract value grew 20% year over year in the third quarter of 2026.

    Pegasystems, Pega Cloud ACV Grows 20% in Q3 2026 (Form 8-K, Exhibit 99.1) (Oct 2026)

    Exact wording at the source
    Pega Cloud ACV Grows 20% in Q3 2026
  7. #013$136.4 million

    Appian's cloud subscriptions revenue rose 20% year over year to $136.4 million in the third quarter of 2026.

    Appian, Appian Announces Third Quarter 2026 Financial Results (Form 8-K, Exhibit 99.1) (Nov 2026)

    Exact wording at the source
    Cloud subscriptions revenue increased 20% year-over-year to $136.4 million.

CH 03Bot deployments and automation at scale

7 figures
  1. #0144,000

    Automation Anywhere reports more than 4,000 customers in over 90 countries and over 2,700 partners as of September 2026.

    Automation Anywhere, Automation Anywhere Reports Continued Double-Digit Growth in Q2 FY27 (Sep 2026)

    Exact wording at the source
    The company has more than 4,000 customers across 90+ countries, over 2,700 partners, and it delivers nearly half a billion AI agent and automation executions per year.
  2. #015nearly half a billion

    Automation Anywhere says its platform runs nearly half a billion AI agent and automation executions per year.

    Automation Anywhere, Automation Anywhere Reports Continued Double-Digit Growth in Q2 FY27 (Sep 2026)

    Exact wording at the source
    The company has more than 4,000 customers across 90+ countries, over 2,700 partners, and it delivers nearly half a billion AI agent and automation executions per year.
  3. #0165x

    Total agentic AI executions on Automation Anywhere's platform grew fivefold year over year by its second quarter of fiscal 2027.

    Automation Anywhere, Automation Anywhere Reports Continued Double-Digit Growth in Q2 FY27 (Sep 2026)

    Exact wording at the source
    The company's total agentic AI executions have increased 5x YoY.
  4. #0171 billion

    Automation Anywhere reports fulfilling more than 1 billion IT service requests through its Autonomous Service Desk solution.

    Automation Anywhere, Automation Anywhere Fulfills More Than One Billion IT Service Requests, Announces 2026 Enhancements (2026)

    Exact wording at the source
    today announced it has fulfilled more than 1 billion IT service requests through its Autonomous Service Desk solution
  5. #01880%

    Across millions of service requests analyzed, Automation Anywhere says its AI agents resolved more than 80% of employee service requests on average.

    Automation Anywhere, Automation Anywhere Fulfills More Than One Billion IT Service Requests, Announces 2026 Enhancements (2026)

    Exact wording at the source
    Across analysis of millions of service requests, Automation Anywhere found its AI agents resolving more than 80% of employee service requests on average, with organizations reporting 50% fewer call volumes, faster resolution times, and time-to-value with first AI agents in as little as eight weeks.
  6. #01931%

    Fewer than one in three large enterprises (31%) in UiPath's 2026 survey said AI was fully embedded in their business.

    UiPath, Stuck in Agentic AI Pilot Purgatory? UiPath Survey Points to Orchestration as Key to Scaling Enterprise Deployments (Sep 2026)

    Exact wording at the source
    Asked to assess the level of deployment across their organization, less than 1 in 3 (31%) of respondents reported that AI is fully embedded in their business.
  7. #0208%

    Only 8% of executives in Deloitte's 2019 global intelligent automation survey said they were automating at scale, defined as 51 or more automations, double the 2018 share.

    Deloitte, Automation with intelligence: Reimagining the organisation in the age of the machine (2022)

    Exact wording at the source
    with 8 percent saying they were automating at scale (51 or more automations)—double the percentage that said the same in 2018.

CH 04ROI and reported savings

8 figures
  1. #02127%

    Organizations automating at scale in Deloitte's 2019 intelligent automation survey said their implementations had already cut costs by 27%.

    Deloitte, Automation with intelligence: Reimagining the organisation in the age of the machine (2022)

    Exact wording at the source
    Notably, organizations that were automating at scale reported that their implementations had already reduced costs by 27 percent.
  2. #02222%

    Executives surveyed by Deloitte in 2019 expected intelligent automation to cut costs by 22% and raise revenue by 11% on average over three years.

    Deloitte, Automation with intelligence: Reimagining the organisation in the age of the machine (2022)

    Exact wording at the source
    Surveyed executives estimated that intelligent automation would decrease costs by 22 percent and increase revenue by 11 percent, on average, over the next three years.
  3. #0239%

    Organizations combining RPA and AI reported a 9% average revenue increase from automation in Deloitte's survey, against 3% for those using RPA only.

    Deloitte, Automation with intelligence: Reimagining the organisation in the age of the machine (2022)

    Exact wording at the source
    Organizations that had combined RPA and AI as part of their intelligent automation strategy reported a 9 percent average revenue increase as a result of their automations; those using only RPA reported just a 3 percent revenue increase.
  4. #02489%

    89% of large enterprises surveyed by UiPath in 2026 that had fully embedded orchestration said agentic implementations met or beat their ROI expectations.

    UiPath, Stuck in Agentic AI Pilot Purgatory? UiPath Survey Points to Orchestration as Key to Scaling Enterprise Deployments (Sep 2026)

    Exact wording at the source
    For those respondents that report they’ve fully embedded orchestration capabilities across their enterprise, 89% said their agentic implementations have aligned with or overperformed their ROI expectations.
  5. #02566%

    66% of US companies adopting AI agents in PwC's May 2025 survey said agents delivered measurable value through higher productivity.

    PwC, PwC's AI Agent Survey (May 2025)

    Exact wording at the source
    And of those adopting AI agents, two-thirds (66%) say that they’re delivering measurable value through increased productivity.
  6. #02657%

    57% of US companies adopting AI agents in PwC's 2025 survey reported cost savings from them.

    PwC, PwC's AI Agent Survey (May 2025)

    Exact wording at the source
    Over half (57%) report cost savings, faster decision-making (55%) or improved customer experience (54%).
  7. #02730%

    Large enterprises that introduced automation and AI use cases automated 30% of operational tasks over two years, according to the Capgemini Research Institute in 2025.

    Capgemini Research Institute, Agentic AI integration set to accelerate this year among Gen AI early adopters (Jun 2025)

    Exact wording at the source
    In the past two years, enterprises that introduced automation and AI-based use cases have been able to automate 30% of operational tasks, and expect to automate further in the next two years.
  8. #02836%

    Only 36% of organizations in SS&C Blue Prism's 2025 global survey reported consistent, recognizable value from AI, although 88% were measuring it.

    SS&C Blue Prism, Strategic Planning, Governance and Process Orchestration Critical to AI Implementation Success, SS&C's Global Survey Finds (Apr 2025)

    Exact wording at the source
    While 88% of organizations surveyed are closely measuring the value derived from AI, only 36% reported consistent, recognizable value from their AI implementations

CH 05Public sector bots: claimed savings versus audits

5 figures
  1. #02913,644

    HUD reported that 14 bots were in production as of March 2022, saving an estimated 13,644 labor hours a year.

    HUD Office of Inspector General, HUD's Robotic Process Automation Program Was Not Efficient or Effective (2021-OE-0007) (Feb 2023)

    Exact wording at the source
    HUD reported that as of March 2022, 14 bots were in production, saving an estimated 13,644 labor hours annually.
  2. #0301,015

    HUD's inspector general found only seven distinct bots in use, saving about 1,015 labor hours a year, or 7% of HUD's estimate.

    HUD Office of Inspector General, HUD's Robotic Process Automation Program Was Not Efficient or Effective (2021-OE-0007) (Feb 2023)

    Exact wording at the source
    Based on information HUD program offices provided, only seven distinct bots were in use, and annual labor hour savings totaled approximately 1,015, or 7 percent of the amount HUD estimated.
  3. #03124 hours

    One HUD bot planned to save 2,100 labor hours a year ultimately saved only 24 hours, 1% of the plan.

    HUD Office of Inspector General, HUD's Robotic Process Automation Program Was Not Efficient or Effective (2021-OE-0007) (Feb 2023)

    Exact wording at the source
    However, the bot ultimately saved only 24 hours annually, or 1 percent of HUD’s planned amount.
  4. #032$489,885

    HUD spent at least $489,885 to develop a bot expected to save only 100 labor hours a year.

    HUD Office of Inspector General, HUD's Robotic Process Automation Program Was Not Efficient or Effective (2021-OE-0007) (Feb 2023)

    Exact wording at the source
    For example, HUD reported spending at least $489,885 to develop a bot that was expected to save only 100 labor hours annually.
  5. #033240,000

    GSA's fiscal 2020 financial report claimed more than 240,000 reclaimed work hours a year from over 70 bots, a claim its inspector general found lacked supporting evidence.

    GSA Office of Inspector General, Implementation Review of Corrective Action Plan: GSA's Robotic Process Automation Program Lacks Evidence to Support Claimed Savings (A260045) (Jun 2026)

    Exact wording at the source
    The report stated that over 70 bots automated a diverse number of tasks and “they allow GSA to reclaim more than 240,000 work hours every year.”

Chart

HUD bot: planned versus actual hours saved per year

One HUD bot as reported by the HUD Office of Inspector General, evaluation 2021-OE-0007, February 2023.

  • Planned2,100
  • Actual24

Source: HUD Office of Inspector General, HUD's Robotic Process Automation Program Was Not Efficient or Effective (2021-OE-0007)

CH 06The shift to agentic automation

12 figures
  1. #03488%

    88% of US executives surveyed by PwC in 2025 said their team or function planned to raise AI-related budgets in the next 12 months because of agentic AI.

    PwC, PwC's AI Agent Survey (May 2025)

    Exact wording at the source
    Of the 300 senior executives in our May 2025 survey, 88% say their team or business function plans to increase AI-related budgets in the next 12 months due to agentic AI.
  2. #03562%

    62% of US organizations in KPMG's third-quarter 2026 AI Pulse survey were building, deploying or developing AI agents, up from 53% the previous quarter.

    KPMG, AI's Value Story Sharpens as Organizations Gain Confidence in Governance, Accountability and Workforce Adoption (Sep 2026)

    Exact wording at the source
    Today, 62% of organizations report they are now building, deploying or developing AI agents, up from 53% last quarter.
  3. #03629%

    Autonomous automation was being adopted by 29% of organizations in SS&C Blue Prism's 2025 global survey, with another 44% planning to implement it within a year.

    SS&C Blue Prism, Strategic Planning, Governance and Process Orchestration Critical to AI Implementation Success, SS&C's Global Survey Finds (Apr 2025)

    Exact wording at the source
    Agentic AI is here: Autonomous automation is being adopted by 29% of respondents, with another 44% planning to implement it over the next year.
  4. #03714%

    Only 14% of large organizations surveyed by the Capgemini Research Institute in 2025 had begun implementing AI agents, while most remained in planning.

    Capgemini Research Institute, Trust and human-AI collaboration set to define the next era of agentic AI, unlocking $450 billion opportunity by 2028 (Jul 2025)

    Exact wording at the source
    While nearly a quarter have already launched pilots and a small number have begun implementation (14%), the majority remain in planning mode.
  5. #038$450 billion

    Capgemini estimates AI agents could deliver $450 billion of economic value by 2028 in the countries it surveyed, through revenue uplift and cost savings.

    Capgemini Research Institute, Trust and human-AI collaboration set to define the next era of agentic AI, unlocking $450 billion opportunity by 2028 (Jul 2025)

    Exact wording at the source
    The $450 billion dollar opportunity for AI agents to deliver new economic value by 2028 includes both revenue uplift and cost savings, driven by the implementation of semi to fully autonomous AI agents.
  6. #03919%

    19% of organizations in a January 2025 Gartner poll had made significant investments in agentic AI, while 42% had made conservative investments.

    Gartner, Gartner Predicts Over 40% of Agentic AI Projects Will Be Canceled by End of 2027 (Jun 2025)

    Exact wording at the source
    According to a January 2025 Gartner poll of 3,412 webinar attendees, 19% said their organization had made significant investments in agentic AI, 42% had made conservative investments, 8% no investments, with the remaining 31% taking a wait and see approach or are unsure.
  7. #04033%

    Gartner predicts 33% of enterprise software applications will include agentic AI by 2028, up from less than 1% in 2024.

    Gartner, Gartner Predicts Over 40% of Agentic AI Projects Will Be Canceled by End of 2027 (Jun 2025)

    Exact wording at the source
    In addition, 33% of enterprise software applications will include agentic AI by 2028, up from less than 1% in 2024.
  8. #04115%

    Gartner predicts at least 15% of day-to-day work decisions will be made autonomously through agentic AI by 2028, up from 0% in 2024.

    Gartner, Gartner Predicts Over 40% of Agentic AI Projects Will Be Canceled by End of 2027 (Jun 2025)

    Exact wording at the source
    Gartner predicts at least 15% of day-to-day work decisions will be made autonomously through agentic AI by 2028, up from 0% in 2024.
  9. #042less than 15%

    Forrester predicts fewer than 15% of firms will turn on the agentic features in their intelligent automation suites in 2026.

    Forrester, Predictions 2026: Automation At The Crossroads (Oct 2025)

    Exact wording at the source
    Less than 15% of firms will turn on the agentic features in intelligent automation suites.
  10. #04385%

    85% of companies in Deloitte's 2026 State of AI in the Enterprise survey expect to customize AI agents to fit their business.

    Deloitte, From Ambition to Activation: Organizations Stand at the Untapped Edge of AI's Potential, Reveals Deloitte Survey (Jan 2026)

    Exact wording at the source
    Autonomous AI agents are racing into the enterprise, transforming AI from a source of information and insights into a system that can do real work with 85% of companies expecting to customize agents to fit the unique needs of their business.
  11. #04460%

    60% of AI decision-makers in a Forrester study commissioned by Automation Anywhere saw automation platforms from RPA and AI vendors as the most valuable foundation for managing AI-driven processes.

    Automation Anywhere, Stop Wasting AI on Personal Productivity: 60% of Leaders Pivot to Agentic Automation for Real Enterprise Value (Jun 2025)

    Exact wording at the source
    The study, based on a survey of global decision-makers overseeing enterprise-wide AI strategies, found that 60% of respondents believe automation platforms—especially those from Robotic Process Automation (RPA) and AI leaders like Automation Anywhere—are the most valuable foundation for managing AI-driven processes.
  12. #04536%

    36% of large enterprises surveyed by UiPath in 2026 expected AI agents to play a significant role in enterprise workflows within 12 months.

    UiPath, Stuck in Agentic AI Pilot Purgatory? UiPath Survey Points to Orchestration as Key to Scaling Enterprise Deployments (Sep 2026)

    Exact wording at the source
    More than one in three respondents (36%) expect agents to play a significant role in enterprise workflows during that time, indicating agents will be involved in a variety of business processes.

Chart

Agentic AI investment stance of organizations, January 2025

Gartner poll of 3,412 webinar attendees, January 2025. Not a representative sample of all firms.

  • Significant investment19%
  • Conservative investment42%
  • No investment8%
  • Wait and see or unsure31%

Source: Gartner, Gartner Predicts Over 40% of Agentic AI Projects Will Be Canceled by End of 2027

CH 07Barriers, trust and failed projects

9 figures
  1. #046over 40%

    Gartner predicts over 40% of agentic AI projects will be canceled by the end of 2027 because of rising costs, unclear business value or weak risk controls.

    Gartner, Gartner Predicts Over 40% of Agentic AI Projects Will Be Canceled by End of 2027 (Jun 2025)

    Exact wording at the source
    Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner, Inc.
  2. #04738%

    Data quality and readiness was the most cited hurdle for agentic AI deployments, named by 38% of large enterprises in UiPath's 2026 survey.

    UiPath, Stuck in Agentic AI Pilot Purgatory? UiPath Survey Points to Orchestration as Key to Scaling Enterprise Deployments (Sep 2026)

    Exact wording at the source
    Data quality and readiness (named by 38% of respondents)
  3. #04821%

    Only 21% of companies planning to deploy agentic AI had a mature model for agent governance in Deloitte's 2026 survey.

    Deloitte, From Ambition to Activation: Organizations Stand at the Untapped Edge of AI's Potential, Reveals Deloitte Survey (Jan 2026)

    Exact wording at the source
    Yet only 21% of those companies report having a mature model for agent governance.
  4. #04925%

    Only 25% of leaders in Deloitte's 2026 survey had moved 40% or more of their AI pilots into production.

    Deloitte, From Ambition to Activation: Organizations Stand at the Untapped Edge of AI's Potential, Reveals Deloitte Survey (Jan 2026)

    Exact wording at the source
    Deloitte’s survey found that only 25% of respondents have moved 40% or more of their AI pilots into production.
  5. #05027%

    Trust in fully autonomous AI agents fell from 43% to 27% of executives in one year, according to the Capgemini Research Institute in 2025.

    Capgemini Research Institute, Trust and human-AI collaboration set to define the next era of agentic AI, unlocking $450 billion opportunity by 2028 (Jul 2025)

    Exact wording at the source
    Trust in fully autonomous AI agents has dropped sharply, from 43% to 27% in the past year alone, with nearly two in five executives believing that the risks of implementing AI agents outweigh the benefits.
  6. #05178%

    78% of organizations in SS&C Blue Prism's 2025 survey said they did not fully trust autonomous automation.

    SS&C Blue Prism, Strategic Planning, Governance and Process Orchestration Critical to AI Implementation Success, SS&C's Global Survey Finds (Apr 2025)

    Exact wording at the source
    However, 78% don't fully trust the technology, indicating the need for additional tools to provide checks and balances.
  7. #05237%

    Security and compliance concerns were the top barrier to AI adoption, cited by 37% of organizations in SS&C Blue Prism's 2025 survey.

    SS&C Blue Prism, Strategic Planning, Governance and Process Orchestration Critical to AI Implementation Success, SS&C's Global Survey Finds (Apr 2025)

    Exact wording at the source
    Among the key challenges hindering AI adoption, security and compliance concerns rank the highest at 37%
  8. #05349%

    49% of US leaders in KPMG's third-quarter 2026 survey had defined high-risk use cases where agents may not make autonomous decisions.

    KPMG, AI's Value Story Sharpens as Organizations Gain Confidence in Governance, Accountability and Workforce Adoption (Sep 2026)

    Exact wording at the source
    Nearly half of leaders (49%) have defined high-risk use cases where they do not allow autonomous decision-making by agents.
  9. #05430%

    Forrester predicts process intelligence will rescue 30% of failed AI projects in 2026.

    Forrester, Predictions 2026: Automation At The Crossroads (Oct 2025)

    Exact wording at the source
    Process intelligence will rescue 30% of failed AI projects.

Chart

Top hurdles to scaling agentic AI in large enterprises, 2026

UiPath survey of 590 C-suite and IT practitioners at companies with $1 billion or more in revenue in six countries, May to June 2026.

  • Data quality and readiness38%
  • Integration with existing workflows37%
  • Governance and compliance33%

Source: UiPath, Stuck in Agentic AI Pilot Purgatory? UiPath Survey Points to Orchestration as Key to Scaling Enterprise Deployments

Asked and answered

Questions readers ask

QHow big is the RPA market?
AGartner's last public forecast put worldwide RPA software spending at $2.9 billion in 2022, up 19.5%, with 17.5% growth projected for 2023. For a current reference point, UiPath alone reported $1.611 billion of revenue in fiscal 2026 and ARR of $1.938 billion in July 2026.
QIs RPA still growing?
AYes, but more slowly. Gartner measured 31% market growth in 2021, while UiPath's ARR grew 12% a year to July 2026 with net retention of 109%. Automation Anywhere reports double-digit ARR growth, driven mainly by AI products.
QWhat ROI do companies get from RPA?
AOrganizations automating at scale in Deloitte's 2019 survey reported 27% cost reductions, and firms combining RPA with AI saw a 9% revenue lift against 3% for RPA alone. Audits are less positive: HUD's inspector general found its bots saved about 1,015 hours a year, 7% of the agency's estimate.
QIs agentic AI replacing RPA?
AVendors are shifting sales toward agents, with AI making up 61% of Automation Anywhere's fourth-quarter bookings. Adoption is still early: Forrester expects fewer than 15% of firms to turn on agentic features in their automation suites in 2026, and Gartner expects over 40% of agentic AI projects to be canceled by the end of 2027.
QWhat stops companies from scaling automation and agents?
AIn UiPath's 2026 survey of large enterprises, the top hurdles were data quality (38%), integration with existing workflows (37%) and governance (33%). Deloitte found only 21% of companies planning agentic AI have a mature governance model.

Where these numbers come from

We selected figures from the organizations that produced them: analyst firms (Gartner, Forrester), company results and SEC filings (UiPath, Pegasystems, Appian), company press releases (Automation Anywhere, which is private and does not publish full financials), surveys by consultancies and vendors (Deloitte, PwC, KPMG, Capgemini Research Institute, SS&C Blue Prism, UiPath) and US federal inspector general reports. Each quote was checked against the source page on the date shown. Gartner's most recent public RPA spending forecast dates from 2022 and Deloitte's intelligent automation figures come from its 2019 survey; both are shown as baselines. Survey samples differ: most cover large companies, PwC and KPMG cover the US, and vendor surveys are run by companies that sell automation software. Vendor execution and resolution figures are company-reported and not audited. ROI and hours saved are self-reported unless they come from an inspector general. We store the sentence each number appears in, and a script loads the publisher's page again to make sure that sentence is still there. Our methodology has the details.

Input log

Sources

  1. 01Appian. Appian Announces Third Quarter 2026 Financial Results (Form 8-K, Exhibit 99.1) (Nov 2026).
  2. 02Automation Anywhere. Automation Anywhere Reports 61% of Q4 Software Bookings from AI as Enterprises Deploy Agentic AI to Run Core Business Functions (Apr 2026).
  3. 03Automation Anywhere. Automation Anywhere Reports Continued Double-Digit Growth in Q2 FY27 (Sep 2026).
  4. 04Automation Anywhere. Automation Anywhere Fulfills More Than One Billion IT Service Requests, Announces 2026 Enhancements (2026).
  5. 05Automation Anywhere. Stop Wasting AI on Personal Productivity: 60% of Leaders Pivot to Agentic Automation for Real Enterprise Value (Jun 2025).
  6. 06Capgemini Research Institute. Agentic AI integration set to accelerate this year among Gen AI early adopters (Jun 2025).
  7. 07Capgemini Research Institute. Trust and human-AI collaboration set to define the next era of agentic AI, unlocking $450 billion opportunity by 2028 (Jul 2025).
  8. 08Deloitte. Automation with intelligence: Reimagining the organisation in the age of the machine (2022).
  9. 09Deloitte. From Ambition to Activation: Organizations Stand at the Untapped Edge of AI's Potential, Reveals Deloitte Survey (Jan 2026).
  10. 10Forrester. Predictions 2026: Automation At The Crossroads (Oct 2025).
  11. 11Gartner. Gartner Says Worldwide RPA Software Spending to Reach $2.9 Billion in 2022 (Aug 2022).
  12. 12Gartner. Gartner Predicts Over 40% of Agentic AI Projects Will Be Canceled by End of 2027 (Jun 2025).
  13. 13GSA Office of Inspector General. Implementation Review of Corrective Action Plan: GSA's Robotic Process Automation Program Lacks Evidence to Support Claimed Savings (A260045) (Jun 2026).
  14. 14HUD Office of Inspector General. HUD's Robotic Process Automation Program Was Not Efficient or Effective (2021-OE-0007) (Feb 2023).
  15. 15KPMG. AI's Value Story Sharpens as Organizations Gain Confidence in Governance, Accountability and Workforce Adoption (Sep 2026).
  16. 16Pegasystems. Pega Cloud ACV Grows 20% in Q3 2026 (Form 8-K, Exhibit 99.1) (Oct 2026).
  17. 17PwC. PwC's AI Agent Survey (May 2025).
  18. 18SS&C Blue Prism. Strategic Planning, Governance and Process Orchestration Critical to AI Implementation Success, SS&C's Global Survey Finds (Apr 2025).
  19. 19UiPath. UiPath Reports Fourth Quarter and Full Year Fiscal 2026 Financial Results (Mar 2026).
  20. 20UiPath. UiPath Reports Second Quarter Fiscal 2027 Financial Results (Sep 2026).
  21. 21UiPath. Stuck in Agentic AI Pilot Purgatory? UiPath Survey Points to Orchestration as Key to Scaling Enterprise Deployments (Sep 2026).

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DBotMaker. (2026, November 13). Robotic Process Automation Statistics 2026. https://dbotmaker.io/robotic-process-automation-statistics

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