Sybill review

Sybill approaches coaching as a conversation with your call data rather than a scorecard workflow. Reps ask Ask Sybill how strong their discovery was or how their objection handling compares to last quarter, and managers ask which reps need help or who improved talk-to-listen ratio the most in 30 days. Answers draw on calls, CRM, email and calendar data. Capture covers video meetings through an invisible recorder, dialer calls from tools such as Aircall and RingCentral, and in-person meetings through the mobile app, with support for 100+ languages. The free plan includes unlimited recordings and transcripts with 20 AI summaries a month. Pro costs $30 per user per month on annual billing and pushes summaries into the CRM. Business, at $90, adds full CRM context inside Ask Sybill, which is where manager analysis gets most useful, so the plan most coaching teams need is the expensive one. Sybill says more than 850 sales teams use it daily.

Who it is for

Account executives and managers who want self-coaching and rep comparisons through plain-language questions.

Price

Free plan; Pro from $30 per user per month billed annually; Business $90.

$30 USD/Month/User
Quoted from the vendor pricing page on November 7, 2026.

Key features

• Ask Sybill answers coaching prompts such as which reps need help with objection handling
• Rep comparisons on metrics like objection win rate and talk-to-listen ratio
• Invisible recorder plus dialer and in-person meeting capture
• CRM autofill and meeting summaries pushed to the CRM
• Collections and snippets for building call libraries

Strengths and weaknesses

• Strength: Free plan with unlimited recordings and transcripts
• Strength: Coaching works through plain questions, so no scorecard setup is required
• Strength: Support for 100+ languages
• Weakness: CRM context in Ask Sybill needs the $90 Business plan
• Weakness: Credit allowances apply per plan
• Weakness: Formal scorecards are less prominent than in Avoma or Gong

Key facts

• Plans: Free, Pro, Business, Enterprise
• Monthly billing: Pro $36, Business $108 per user
• Teams: 850+ sales teams (vendor figure)

Where it ranks

Sybill is No. 4 in our Best Conversation Intelligence Software verdict.