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Review · Software & AI

CustomGPT.ai review

A no-code builder for knowledge-based AI agents with a RAG API, aimed at accurate answers from large document sets.

By the DBotMaker research desk · Updated November 6, 2026

Capabilities (40%)
8.6
Ease of setup (30%)
8.4
Value (30%)
6.6

CustomGPT.ai targets organizations that care most about answering correctly from a lot of material. Even the $99 Standard plan includes 10 agents, 5,000 documents per agent, 60 million words of storage and access to its RAG API, which is more capacity than any other entry plan here. CustomGPT.ai says it has 100+ integrations for ingesting content from websites and sources such as Shopify, Wix and Notion, and it supports 92 languages. Premium at $499 per month adds 25 agents, 5,000 queries, website auto-sync and removal of CustomGPT.ai branding. Enterprise adds forward-deployed engineers, SSO and custom limits. The weak spot is query volume relative to price: 1,000 queries a month on Standard is modest for a public website bot, and there is no free plan, only a 7-day trial. Yearly billing saves 10 percent.

Who it is for

Organizations with large document libraries that need many agents and an API.

Price

Standard $99 per month with 10 agents and 1,000 queries; 7-day free trial.

Every CustomGPT.ai plan starts with a 7-day free trial, from Standard at $99 a month to Premium at $499 a month and custom Enterprise plans.
Quoted from the vendor pricing page on November 6, 2026.

Key features

  • 10 agents and 5,000 documents per agent on Standard
  • RAG API access from the entry plan
  • Content ingestion from websites, sitemaps, PDFs, Office files and Google Docs
  • Support for 92 languages
  • Auto-sync of website content on Premium

Strengths and weaknesses

  • Strength: High document and storage limits on every plan
  • Strength: API included from the entry plan
  • Strength: 10 agents on the cheapest plan
  • Weakness: Highest entry price in this list
  • Weakness: Only 1,000 queries a month on Standard
  • Weakness: Branding removal requires the $499 Premium plan

Key facts

  • Standard: $99 per month, 10 agents, 1,000 queries, 3 team members
  • Premium: $499 per month, 25 agents, 5,000 queries
  • Storage: 60M words on Standard, 300M on Premium
  • Languages: 92
  • Yearly billing: Saves 10%

Where it ranks

CustomGPT.ai is No. 9 in our Best AI Chatbot Builders verdict.

Alternatives we scored

Visit customgpt.ai · Questions or corrections: editorial@dbotmaker.io