Review · Business & work
Yelp Host review
Yelp's AI phone answering service for restaurants that books tables, takes orders and pulls business details from the Yelp page.
By the DBotMaker research desk · Updated November 9, 2026
- Capabilities (40%)
- 8.5
- Ease of setup (30%)
- 9.0
- Value (30%)
- 7.9
Yelp Host is the easiest start for restaurants already on Yelp. It pulls hours, location and business information from the Yelp page, so the agent arrives pretrained, and then connects to the POS for phone orders and to the booking platform for reservations and waitlist. Yelp says Host runs on full-duplex voice that listens and talks at once, so callers can interrupt, pause to check with their group or change an order mid-sentence. It detects the caller's language automatically and follows a switch mid-call. Phone orders come with a texted payment link and land in the POS, and Yelp states there is no commission and no extra charge for takeout ordering. Pricing is public: free for up to 30 days, then from $249 a month, with bundled pricing for Yelp Guest Manager. The main conditions are a claimed Yelp listing and a dedicated Host number, and Yelp does not list every supported POS on the product page.
Who it is for
Restaurants with a claimed Yelp listing that want fast setup and a free trial.
Price
Free for up to 30 days, then from $249 per month.
Get Yelp Host free for up to 30 days. After that, pricing starts at $249 per month.
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Pretrained from the restaurant's Yelp page, POS and reservation systems
- Full-duplex voice that listens and responds at the same time
- Phone orders with a texted payment link, sent to the POS with no commission
- Reservations and waitlist in real time, natively with Yelp Guest Manager
- Automatic language detection that switches when the caller does
Strengths and weaknesses
- Strength: Up to 30 days free before paying
- Strength: Takeout ordering included with no commission
- Strength: Quick start for restaurants already on Yelp
- Weakness: Requires a claimed Yelp business listing
- Weakness: Integrations beyond Yelp Guest Manager are not listed by name
- Weakness: Answers calls on a dedicated Yelp Host number you forward or publish
Key facts
- Price: From $249 a month after a trial of up to 30 days
- Eligibility: Restaurants with a claimed Yelp business listing
- Ordering: Included, no commission on orders
- Bundle: Discount when paired with Yelp Guest Manager
Where it ranks
Yelp Host is No. 3 in our Best AI Phone Answering for Restaurants verdict.
Alternatives we scored
Visit yelp.com · Questions or corrections: editorial@dbotmaker.io