Loman review

Loman is a restaurant phone agent with one of the broadest integration lists here: Toast, SpotOn, Clover, Square, Shift4, Aloha by NCR, Olo and Stream for orders, plus OpenTable and Resy for reservations. Starter covers humanlike call handling, outbound SMS, call transfer, automatic menu updates and up to 50 calls at once. Premium adds what takeout restaurants need: pickup and delivery ordering into the POS, phone reservations, secure payment over the phone, smart guest memory for repeat callers and an upsell engine. Loman takes orders in 55 languages, detects the caller's language and sends the ticket to the POS in English. It says onboarding takes 24 to 48 hours and that its team connects the POS and imports the menu. Loman states there are no per-minute fees, but it publishes no prices, so you need a demo to compare cost with Maple or Yelp Host.

Who it is for

Takeout and delivery-heavy restaurants that want deep POS integration and multilingual ordering.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Takeout and delivery ordering with complete POS integration on Premium
• Automated phone reservations on OpenTable and Resy
• Secure card payments over the phone
• Orders taken in 55 languages and sent to the POS in English
• Up to 50 calls handled at once on Starter

Strengths and weaknesses

• Strength: Wide POS list including Toast, Square, Clover, Shift4, Aloha and Olo
• Strength: No per-minute fees, per Loman
• Strength: Onboarding in 24 to 48 hours with setup done by Loman's team
• Weakness: Prices are given only after a demo
• Weakness: Ordering and reservations need the Premium plan
• Weakness: Starter covers call handling and FAQs only

Key facts

• Plans: Starter for call handling, Premium for ordering and reservations
• Languages: 55, detected automatically
• Concurrent calls: Up to 50 on Starter
• Onboarding: 24 to 48 hours, per Loman

Where it ranks

Loman is No. 4 in our Best AI Phone Answering for Restaurants verdict.