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Maple review

A voice AI for restaurants that answers calls, takes phone orders into the POS and books OpenTable reservations.

By the DBotMaker research desk · Updated November 9, 2026

Capabilities (40%)
8.9
Ease of setup (30%)
8.8
Value (30%)
9.3

Maple is built only for restaurants and splits its product into two clear plans. Maple Voice answers every call around the clock, covers hours and FAQs, and transfers callers to staff, for $85 a month billed yearly or $150 monthly. Maple Pro adds what most operators want from an AI host: phone orders taken item by item with modifiers and sent into the POS and kitchen screens, OpenTable bookings that guests can make, change or cancel, payment over the phone and confirmation texts. Pro costs $220 a month billed yearly or $350 monthly. The integrations page lists 16 POS systems, from Toast and Square to Oracle Simphony and NCR Voyix, plus Stream for order management. Maple says most restaurants are live within 24 hours and its team handles the menu and phone setup. The limits are that reservations run through OpenTable only and the drive-thru and kiosk products are still early access.

Who it is for

Independent restaurants and small groups that want published flat pricing and phone orders sent straight to the POS.

Price

Maple Voice from $85 a month billed yearly or $150 monthly; Maple Pro with ordering and reservations from $220 a month billed yearly.

Choose Maple Voice for answering, hours, FAQs, and call transfer: $150 per month, or $85 per month billed yearly.
Quoted from the vendor pricing page on November 9, 2026.

Key features

  • 24/7 phone answering with hours, FAQ answers and call transfer on every plan
  • Phone orders with sizes and modifiers sent to the POS and kitchen screens on Maple Pro
  • Book, modify and cancel OpenTable reservations on Maple Pro
  • Secure payment over the phone and order confirmation texts
  • Works with 16 POS systems including Toast, Square, Clover, SpotOn and NCR Aloha

Strengths and weaknesses

  • Strength: Public USD prices with no per-minute fees
  • Strength: Cheapest entry plan in this list for basic answering
  • Strength: Long list of supported POS systems
  • Weakness: Ordering and reservations need Maple Pro at $220 a month billed yearly
  • Weakness: Reservations integration listed for OpenTable only
  • Weakness: Drive-thru and kiosk are still in early access

Key facts

  • Maple Voice: $85 a month yearly or $150 monthly, answering and FAQs
  • Maple Pro: $220 a month yearly or $350 monthly, ordering and reservations
  • POS systems: 16, including Toast, Square, Clover and Oracle Simphony
  • Go-live: Most restaurants live within 24 hours, per Maple

Where it ranks

Maple is No. 1 in our Best AI Phone Answering for Restaurants verdict.

Alternatives we scored

Visit maple.inc · Questions or corrections: editorial@dbotmaker.io