Review · Business & work
Kea review
A voice AI for restaurants that takes orders straight into the POS, handles payments and delivery, and adds text ordering.
By the DBotMaker research desk · Updated November 9, 2026
- Capabilities (40%)
- 8.8
- Ease of setup (30%)
- 8.5
- Value (30%)
- 7.2
Kea is built for restaurants that run on phone orders. It connects to more than 11 POS systems, including Toast, Square, Clover and Olo, and says a menu can be connected in under 15 minutes with tickets printing straight away. Several AI agents work behind one voice: one checks every order against the menu, which Kea says gives 99.3% accuracy, another tracks 86'd items and suggests substitutions, and a third texts the owner a daily summary of calls and saved revenue. Guests can pay by card, Apple Pay or Google Pay, and Kea handles self-delivery and third-party delivery, reservations and waitlists, holiday hours and spam calls. A newer Text AI lets guests order or pay by text. Kea quotes one flat price with unlimited concurrent calls and no per-order fees, but you must submit a form or book a demo to see it. Bulk editing helps brands with 50 or more locations.
Who it is for
Multi-location quick-service and pizza brands that want POS ordering, payments and fast setup.
Price
See vendor pricing (USD check pending).
US price check pending. See the vendor pricing page.
Key features
- Voice AI ordering into the POS with tickets printing instantly
- Payments by credit card, Apple Pay and Google Pay
- Reservation and waitlist handling
- 86 detection with substitution suggestions for out-of-stock items
- Text AI so guests can order or pay by text
Strengths and weaknesses
- Strength: One flat price with unlimited calls and no per-order costs, per Kea
- Strength: Activation in 30 minutes or less, per Kea
- Strength: Bulk edits for brands with 50+ locations
- Weakness: Price is quoted only after a form or demo
- Weakness: Language support is not specified
- Weakness: No free trial or money-back terms on the site
Key facts
- POS: 11+ direct integrations including Toast, Square, Clover and Olo
- Accuracy claim: 99.3% order accuracy, per Kea
- Setup: Activate in 30 minutes or less, per Kea
- Pricing model: One flat price, unlimited calls
Where it ranks
Kea is No. 5 in our Best AI Phone Answering for Restaurants verdict.
Alternatives we scored
Visit kea.ai · Questions or corrections: editorial@dbotmaker.io