Salesforce Starter Suite review

Salesforce Starter Suite is the way into Salesforce for a small team that does not want an enterprise rollout. It costs $25 per user per month whether you pay monthly or annually, and Salesforce says there is no user maximum. Starter covers account, contact, lead and opportunity management, Gmail or Outlook email integration, list email sends, task management and an activity feed, customizable reports and dashboards, Salesforce Meetings and payment links. The pricing page notes that transaction fees apply to payment features. The upgrade path is the main reason to choose it: Pro Suite adds real-time chat, quoting and forecasting, custom apps and objects, Flow automation, sandboxes and AppExchange access, but it costs $100 per user per month and needs an annual contract. For a team that wants a CRM without an admin, Starter is usable on its own, but the features that make Salesforce famous sit behind a fourfold price jump.

Who it is for

teams that want to grow into Salesforce later

Price

$25 per user per month, billed monthly or annually.

$ 25 USD/User/Month (Starting price. Transaction fees apply. Billed monthly or annually.)
Quoted from the vendor pricing page on November 12, 2026.

Key features

• Account, contact, lead and opportunity management
• Email integration with Gmail or Outlook and list email sends
• Customizable reports and dashboards
• Salesforce Meetings and direct payment links
• No user maximum on Starter Suite

Strengths and weaknesses

• Strength: Billed monthly or annually at the same $25 price
• Strength: No user cap on Starter
• Strength: Upgrade path to Pro Suite without changing platforms
• Weakness: AppExchange access, sandboxes and flows start on Pro Suite at $100
• Weakness: Pro Suite requires an annual contract
• Weakness: Transaction fees apply to payment features

Key facts

• Starter Suite: $25 per user per month, billed monthly or annually
• Pro Suite: $100 per user per month, billed annually, contract required
• User limit: No user maximum on Starter
• Free trial: Yes

Where it ranks

Salesforce Starter Suite is No. 8 in our Best CRM for Small Business verdict.