Collect.chat review

Collect.chat turns forms into chat conversations, and its WordPress plugin adds the widget or embeds a bot inside posts and pages, with support for page builders such as Elementor, Divi and Gutenberg. You can build a bot by describing the goal in plain English, branch with logic jumps, book appointments to Google Calendar, verify phone numbers by SMS and take payments through Stripe, Razorpay or PayPal. AI answers draw on your website, files and FAQs, and responses can go to Google Sheets or a CRM such as HubSpot. The free plan includes 100 responses, 50 AI answers and 3 chatbots. Lite is $14 a month billed yearly for 1,000 responses and 500 AI answers, and Standard is $29 with unlimited responses. Collect.chat is strongest at structured lead capture: it has no live chat inbox, and AI answers are capped per plan, so it is a weaker fit for open support questions.

Who it is for

Marketers and service businesses that want lead capture and appointment booking with some AI answers.

Price

Free plan with 100 responses and 50 AI answers a month; Lite $14 per month billed yearly.

Lite $ 14 /mo billed yearly
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Create a chatbot by describing the goal in plain English
• AI answers from your website, files and FAQs
• Appointment booking saved to Google Calendar
• Payments through Stripe, Razorpay or PayPal
• Send data to Google Sheets or a CRM such as HubSpot

Strengths and weaknesses

• Strength: Lowest paid entry on this list at $14 a month billed yearly
• Strength: Free plan with 3 chatbots and 50 AI answers
• Strength: 30-day refund on paid plans
• Weakness: Built for structured flows more than open AI conversation
• Weakness: No human live chat inbox
• Weakness: AI answers are capped per plan, 500 on Lite

Key facts

• Lite: $14 per month billed yearly, 1,000 responses, 500 AI answers, 10 chatbots
• Standard: $29 per month billed yearly, unlimited responses, 1,000 AI answers
• Unlimited: $149 per month billed yearly, 10,000 AI answers
• WordPress.org rating: 4.4 out of 5

Where it ranks

Collect.chat is No. 8 in our Best Chatbots for WordPress verdict and No. 5 in Best Lead Generation Chatbots and No. 8 in Best Real Estate Chatbots.