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Review · Software & AI

Bland review

An enterprise phone agent platform that runs on its own infrastructure, with self-serve plans priced per minute and the LLM, STT and TTS in one rate.

By the DBotMaker research desk · Updated November 7, 2026

Capabilities (40%)
8.6
Ease of setup (30%)
8.2
Value (30%)
7.9

Bland takes the opposite approach to Vapi: instead of passing through each provider, it quotes one per-minute rate that covers the language model, speech-to-text and text-to-speech, with no token charges. The Start plan costs $0.14 per minute with no platform fee and no card, and includes 10 concurrent calls, 100 calls a day and 10 knowledge bases. Build lowers the rate to $0.12 per minute for a $299 monthly fee and raises limits to 50 concurrent calls and 2,000 calls a day. The pricing page says telephony is billed separately, on your own carrier or Bland's Twilio at cost, and that bring-your-own-telephony customers pay no transfer fees. Bland runs its own models and infrastructure and lists SOC 2 Type II, HIPAA with a BAA, ISO 27001 and FedRAMP 20x Class A. The simple rate is easy to resell, but at $0.14 it costs more than a lean Vapi or Telnyx stack, and the daily call cap on Start limits outbound work.

Who it is for

Teams that want one per-minute number with no token charges, and regulated businesses that need audited compliance.

Price

Start: $0.14 per minute with no platform fee and no card required; Build: $0.12 per minute plus $299 per month.

$0.14 /min $0 platform fee
Quoted from the vendor pricing page on November 7, 2026.

Key features

  • One per-minute rate covering the LLM, speech-to-text and text-to-speech
  • Own carrier or SIP trunk, or Bland's Twilio at pass-through cost
  • Knowledge bases on every plan
  • Self-hosted infrastructure with on-prem or VPC options on Enterprise
  • Forward-deployed engineers on Enterprise deployments

Strengths and weaknesses

  • Strength: No token charges or model-provider pass-throughs
  • Strength: No card needed on the Start plan
  • Strength: Long compliance list: SOC 2 Type II, HIPAA with BAA, ISO 27001, FedRAMP 20x Class A
  • Weakness: Highest self-serve per-minute rate here at $0.14
  • Weakness: Start is capped at 10 concurrent calls and 100 calls a day
  • Weakness: Build adds a $299 monthly platform fee

Key facts

  • Start plan: $0.14 per minute, 10 concurrent calls, 100 calls a day
  • Build plan: $0.12 per minute plus $299 per month, 2,000 calls a day
  • Transfers: $0.05 per transfer minute on Start

Where it ranks

Bland is No. 5 in our Best AI Voice Agent Platforms verdict and No. 4 in Best AI Voice Agents.

Alternatives we scored

Visit bland.ai · Questions or corrections: editorial@dbotmaker.io