Review · Software & AI
Bland review
An enterprise phone agent platform that runs on its own infrastructure, with self-serve plans priced per minute and the LLM, STT and TTS in one rate.
By the DBotMaker research desk · Updated November 7, 2026
- Capabilities (40%)
- 8.6
- Ease of setup (30%)
- 8.2
- Value (30%)
- 7.9
Bland takes the opposite approach to Vapi: instead of passing through each provider, it quotes one per-minute rate that covers the language model, speech-to-text and text-to-speech, with no token charges. The Start plan costs $0.14 per minute with no platform fee and no card, and includes 10 concurrent calls, 100 calls a day and 10 knowledge bases. Build lowers the rate to $0.12 per minute for a $299 monthly fee and raises limits to 50 concurrent calls and 2,000 calls a day. The pricing page says telephony is billed separately, on your own carrier or Bland's Twilio at cost, and that bring-your-own-telephony customers pay no transfer fees. Bland runs its own models and infrastructure and lists SOC 2 Type II, HIPAA with a BAA, ISO 27001 and FedRAMP 20x Class A. The simple rate is easy to resell, but at $0.14 it costs more than a lean Vapi or Telnyx stack, and the daily call cap on Start limits outbound work.
Who it is for
Teams that want one per-minute number with no token charges, and regulated businesses that need audited compliance.
Price
Start: $0.14 per minute with no platform fee and no card required; Build: $0.12 per minute plus $299 per month.
$0.14 /min $0 platform fee
Quoted from the vendor pricing page on November 7, 2026.
Key features
- One per-minute rate covering the LLM, speech-to-text and text-to-speech
- Own carrier or SIP trunk, or Bland's Twilio at pass-through cost
- Knowledge bases on every plan
- Self-hosted infrastructure with on-prem or VPC options on Enterprise
- Forward-deployed engineers on Enterprise deployments
Strengths and weaknesses
- Strength: No token charges or model-provider pass-throughs
- Strength: No card needed on the Start plan
- Strength: Long compliance list: SOC 2 Type II, HIPAA with BAA, ISO 27001, FedRAMP 20x Class A
- Weakness: Highest self-serve per-minute rate here at $0.14
- Weakness: Start is capped at 10 concurrent calls and 100 calls a day
- Weakness: Build adds a $299 monthly platform fee
Key facts
- Start plan: $0.14 per minute, 10 concurrent calls, 100 calls a day
- Build plan: $0.12 per minute plus $299 per month, 2,000 calls a day
- Transfers: $0.05 per transfer minute on Start
Where it ranks
Bland is No. 5 in our Best AI Voice Agent Platforms verdict and No. 4 in Best AI Voice Agents.
Alternatives we scored
- Retell AI8.9
- ElevenLabs Agents8.8
- Vapi8.8
- Telnyx Voice AI8.7
Visit bland.ai · Questions or corrections: editorial@dbotmaker.io