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Review · Software & AI

UChat review

An omnichannel chatbot and AI agent builder with a drag-and-drop flow editor for 15+ channels, including Messenger, and a white-label agency plan.

By the DBotMaker research desk · Updated November 9, 2026

Capabilities (40%)
8.4
Ease of setup (30%)
7.8
Value (30%)
8.8

UChat is a builder's tool: one bot, designed once in a drag-and-drop editor, can run on Messenger, WhatsApp, Instagram, web chat, Telegram, Viber, SMS, voice and more than a dozen channels in total. AI agents handle sales, support and lead qualification, and complex questions transfer to live agents. Advanced users get JavaScript nodes, external requests and mini apps, which gives it more depth than most social-first tools. The free plan covers 1 bot and 200 bot users, Business is listed at $15 per month with 1 bot, 1,000 bot users and 5 members, and a $199 Partner plan adds full white label for agencies that resell bots. The pricing page shows $29 on its other billing option, so check which term you choose. The tradeoffs are that each extra bot is an add-on and that the power features take time to learn.

Who it is for

Agencies and technical builders who want Messenger bots alongside many other channels, with white label.

Price

Free plan for 200 bot users; Business $15 per month, $29 on the alternative billing option; Partner white label $199.

Business $15 /month Try for free
Quoted from the vendor pricing page on November 9, 2026.

Key features

  • Drag-and-drop flow builder with buttons and ticket triggers
  • AI agents for sales, support and lead qualification
  • One bot deployed across 15+ channels including Messenger
  • Live agent transfer for complex questions
  • JavaScript nodes, external requests and mini apps for advanced users

Strengths and weaknesses

  • Strength: Low price with 5 members on Business
  • Strength: Full white label on the Partner plan
  • Strength: Plans scale automatically with clear add-on prices
  • Weakness: Business includes only 1 bot, extra bots cost more
  • Weakness: Advanced nodes have a steeper learning curve
  • Weakness: Integration count is not published

Key facts

  • Plans: Free $0, Business $15, Partner $199 per month
  • Business limits: 1 bot, 1,000 bot users, 5 members, unlimited automations
  • Add-ons: $5 per month per extra 1,000 bot users
  • Free trial: 14 days with all Pro features

Where it ranks

UChat is No. 6 in our Best Facebook Messenger Chatbot Builders verdict and No. 3 in Best ManyChat Alternatives.

Alternatives we scored

Visit uchat.com.au · Questions or corrections: editorial@dbotmaker.io