SendPulse review

SendPulse is a wider marketing suite whose Messenger chatbot builder holds up well on its own. You connect a Facebook Page from the Messenger section, build flows from ready-made elements and templates, and set keyword auto-replies. Bots can start from comments on your posts, send bulk or segmented Messenger campaigns, take payments in chat and sync data to the built-in CRM or Google Sheets. Its statistics follow ads that click to Messenger through to conversations, leads and purchases, which helps teams that run Messenger ads. The free plan is the most generous we found for Messenger, with 3 chatbots, up to 500 subscribers and 10,000 messages a month. The page we fetched did not show paid prices in US dollars, so the Pro price is pending, and chat support on the free plan only runs for 30 days after signup.

Who it is for

Small businesses that want a free Messenger bot plus campaigns, CRM and email in one account.

Price

See vendor pricing (USD check pending); Free plan with 3 chatbots, 500 subscribers and 10,000 messages a month.

US price check pending. See the vendor pricing page.

Key features

• Drag-and-drop Messenger chatbot builder with keyword auto-replies
• Bulk and segmented Messenger campaigns, scheduled or sent at once
• Flows triggered by comments on Facebook posts
• Statistics on ads that click to Messenger, leads and purchases
• In-chat payments, CRM syncing and Google Sheets integration

Strengths and weaknesses

• Strength: Generous free plan with 10,000 messages a month across bots
• Strength: Messenger bot, CRM, email and landing pages under one account
• Strength: Mobile app for replies and chatbot statistics
• Weakness: Paid prices were not shown in USD on the page we fetched
• Weakness: Free plan chat support is limited to the first 30 days
• Weakness: Broad product suite takes longer to learn than a single-purpose bot tool

Key facts

• Plans: Free and Pro
• Free plan: 3 chatbots, up to 500 subscribers, 10,000 messages per month
• Customers: 200,000+
• Messenger integration: Official Facebook integration

Where it ranks

SendPulse is No. 3 in our Best Facebook Messenger Chatbot Builders verdict and No. 6 in Best Instagram DM Automation Tools and No. 7 in Best ManyChat Alternatives and No. 1 in Best Telegram Bot Builders.