Qualified (Piper) review

Qualified's Piper is an AI SDR aimed at inbound demand. It talks with website visitors by text, voice and video, runs email conversations with known contacts, qualifies them and books meetings, with multi-language support. The Premier plan includes one SDR agent profile, 250K monthly web sessions and 2.5K monthly active email contacts. Enterprise raises capacity to 2M sessions and 10K email contacts and adds agent handoff, MCP and API access and a Salesforce sandbox, while Ultimate adds multiple agent profiles, high-volume contact databases and a dedicated IP. Every plan includes Agent Studio, account segmentation with waterfall enrichment, Salesforce integration plus 20+ go-to-market systems, and conversation, email and meeting routing. Qualified says Piper has been hired by over 500 companies. The product fits marketing teams with steady website traffic and a Salesforce stack. It is not a cold outbound tool, and pricing is only available through a demo.

Who it is for

Marketing and inbound teams on Salesforce that want an AI SDR on their website.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Multi-modal agent with text, voice and video
• Agentic website and email conversations
• Meeting booking with advanced routing
• Multi-language support
• Account segmentation with waterfall enrichment

Strengths and weaknesses

• Strength: Built for inbound website traffic, unlike most AI SDRs
• Strength: Deep Salesforce reporting and integration
• Strength: Hired by over 500 companies, per the vendor
• Weakness: No published prices
• Weakness: Agent handoff and API access start at Enterprise
• Weakness: Less suited to cold outbound prospecting

Key facts

• Plans: Premier, Enterprise, Ultimate
• Premier capacity: 250K web sessions, 2.5K email contacts a month
• Customers: Over 500 companies, per the vendor

Where it ranks

Qualified (Piper) is No. 10 in our Best AI SDR Tools verdict.