11x review

11x has broadened from an AI SDR into a platform of revenue agents that work across voice, chat, email, social, SMS and WhatsApp. On the inbound side, voice and chat agents contact form fills in under 60 seconds, qualify fit, needs and timeline, and book a meeting with the right rep using your routing rules, around the clock and in multiple languages. Outbound agents act on live signals, re-engage inactive or closed-lost leads, de-anonymize website visitors, research each prospect with CRM context and coordinate email, social and dials in one sequence, with deliverability managed in house. Expansion agents call existing customers, uncover needs, close simple upgrades or hand off to a live rep. That scope is the widest on this list. The drawback is transparency: 11x publishes no prices and no integration list on its main site, and buying starts with a demo, so small teams will find self-serve options faster to test.

Who it is for

Larger revenue teams that want AI agents across inbound, outbound and existing customers.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Voice and chat agents that qualify inbound leads and book meetings 24/7
• Responds to form fills in under 60 seconds, per the vendor
• Outbound research and personalized outreach from live signals
• Website visitor de-anonymization and real-time contact data
• Expansion agents that call customers and route upgrades to reps

Strengths and weaknesses

• Strength: Covers inbound, outbound and expansion in one platform
• Strength: Widest channel set on this list, including voice
• Strength: Agents work in multiple languages
• Weakness: No public pricing
• Weakness: Demo required to buy
• Weakness: Integration list is not published on the main site

Key facts

• Channels: Voice, chat, email, social, SMS and WhatsApp
• Inbound response: Under 60 seconds, per the vendor
• Buying: Demo with sales

Where it ranks

11x is No. 9 in our Best AI SDR Tools verdict.