Boost.ai review

Boost.ai is a Norwegian conversational AI platform with a long record in banking, insurance and telecom, and MSU Federal Credit Union is among the institutions quoted on its site. The platform combines classic intent recognition with generative and agentic AI, which suits banks that want tight control over what the assistant says. A no-code builder and prebuilt industry modules with compliance guardrails let an in-house team build flows, and test studios simulate users to find jailbreaks and knowledge gaps before launch. Integrations cover channels, contact centers, authentication and voice, and an API connector reaches anything else, but no core banking systems are named. Boost.ai cites ISO 27001 and 27701 certification, GDPR compliance and an independent SOC 2 report, and more than 36 languages. On October 7, 2026, Automation Anywhere announced a definitive agreement to acquire the company, with closing expected in Q4 2026, so ask about the roadmap and contract terms.

Who it is for

Banks and credit unions with an in-house team that wants to build and own its virtual agent on a no-code platform.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• No-code conversation builder
• Prebuilt industry modules with compliance guardrails
• Hybrid NLU plus generative and agentic AI
• Persona-based and voice testing studios before go-live
• Built-in analytics and AI conversation analysis

Strengths and weaknesses

• Strength: ISO 27001 and 27701 certified, SOC 2 report, GDPR compliant
• Strength: 36+ languages
• Strength: Long record in financial services and credit unions
• Weakness: No public pricing
• Weakness: Acquisition by Automation Anywhere expected to close in Q4 2026
• Weakness: No named core banking connectors

Key facts

• Languages: 36+, per the acquisition announcement
• Ownership: Definitive agreement to join Automation Anywhere, announced October 7, 2026
• Resolution rate: 90%+ in production deployments, per the vendor

Where it ranks

Boost.ai is No. 7 in our Best Banking Chatbots verdict.