Siit review

Siit is the quickest start on this list for a Slack-first company. It prices per admin, the people who resolve requests, so employees asking for help are not counted. Essentials at $23 per admin per month billed annually covers conversational request management across Slack, Teams and email, approvals and a service catalog. The automation that matters for this list arrives in steps. Standard at $45 adds automated workflows and integrations with identity providers, HRIS and MDM, and Pro at $89 adds Agents, which Siit says handle everything from password resets to access provisioning and multi-step requests. App access policies tie roles from your identity provider to approvals and access that expires on time. The limits are clear on the pricing page: Assist, the AI helper, is capped at 10 conversations a week below Pro, and enterprise features are custom. Lean IT teams get the most from it.

Who it is for

Startups and scaleups that run on Slack and want a light service desk with access policies and AI agents.

Price

Essentials from $23 per admin per month billed annually; AI agents on Pro at $89 per admin per month.

$23 /Admin per month, billed annually
Quoted from the vendor pricing page on November 7, 2026.

Key features

• Conversational request management in Slack, Teams and email
• AI agents that handle password resets, access provisioning and multi-step requests on Pro
• App access policies with identity provider roles, approvals and access that expires
• Service catalog and approvals from Essentials
• Connects to 500+ tools, with an API and an MCP server

Strengths and weaknesses

• Strength: Priced per admin, so requesters are not counted
• Strength: Self-serve signup with a free trial on Pro
• Strength: Time-limited app access built in
• Weakness: AI agents need the $89 Pro plan
• Weakness: Assist is limited to 10 conversations a week on Essentials and Standard
• Weakness: Integrations with IdP, HRIS and MDM start on Standard

Key facts

• Plans: Essentials $23, Standard $45, Pro $89 per admin per month billed annually
• Enterprise: Custom
• Integrations: 500+ tools, plus API and MCP
• Billing unit: Admins who manage and resolve requests
• Security: SOC II Type II, GDPR, SSO/SAML

Where it ranks

Siit is No. 5 in our Best AI IT Service Desk Agents verdict.