Guru review

Guru is tenth because it now sells custom packages rather than seats, which makes it hard to compare on value, but it offers something the others mostly do not: knowledge verification. Guru describes a self-improving knowledge layer with verification workflows, usage signals and Knowledge Agents that give cited, permission-aware answers. Its integrations page lists 100+ sources, including Slack, Google Drive, Jira, Confluence, Notion, SharePoint and Zendesk, and staff can search from Chrome, Slack or other AI tools such as Claude, Microsoft Copilot and Cursor through Guru's MCP server. Governance features include SSO, SCIM, role-based access, DLP masking and audit logs, with SOC 2 Type II, HIPAA and GxP compliance listed. The package bundles a solution engineering team for knowledge architecture and rollout, which helps adoption but means no published entry price and a likely higher first-year cost than self-serve tools.

Who it is for

Support, HR and operations teams that care most about answers coming from verified, maintained knowledge.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Knowledge Agents for cited, permission-aware answers
• Verification workflows and automated knowledge maintenance
• 100+ integrations, including Slack, Google Drive, Jira, Confluence and Notion
• MCP server for use in Claude, Microsoft Copilot and Cursor
• SSO, SCIM, role-based access, DLP masking and audit logs

Strengths and weaknesses

• Strength: Verification workflows keep answers tied to checked content
• Strength: Answers can be used inside other AI tools through MCP
• Strength: SOC 2 Type II, HIPAA and GxP compliance listed
• Weakness: No per-seat price published; packages are custom
• Weakness: Package includes services, which can raise the entry cost
• Weakness: More a governed knowledge base than a raw index of every app

Key facts

• Pricing model: Platform plus expertise package, tailored to scale and AI maturity
• Integrations: 100+ plus MCP delivery
• Compliance: SOC 2 Type II, HIPAA, GxP
• Search from: Chrome, Slack, Claude, Microsoft Copilot, Cursor

Where it ranks

Guru is No. 10 in our Best AI Enterprise Search Tools verdict.