Gallabox review

Gallabox treats WhatsApp as a sales channel. The Basic plan includes one WhatsApp number, one Instagram handle and a web widget, chatbot flows, catalog and payments, web AI agents and 20+ integrations, for 3 users at a hard cap. The features most WhatsApp sellers want sit higher: Essential adds AI agents on WhatsApp and Instagram, an inbox copilot, drip campaigns, Conversions API and ads attribution, full API access and two-way CRM sync for 6 users. Advanced adds AI voice on WhatsApp and phone calls, lead pipelines, appointment booking and number masking. On the USD figures the pricing page shows, Basic is $150 a month billed quarterly, Essential $331 and Advanced $632, which is high next to other self-serve tools even though the page lists much lower rupee prices for India. Message charges are billed separately by country. For teams outside India the value case depends on using the AI and booking features.

Who it is for

Sales-led SMBs that want AI to qualify WhatsApp and Instagram leads and book appointments.

Price

Basic $150 per month billed quarterly for 3 users; Essential $331; Advanced $632.

₹2,999 $150 AED 549 per month, billed quarterly
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Chatbot flows, catalog and payments on the Basic plan
• AI agents on WhatsApp and Instagram from Essential
• Drip campaigns, CAPI and ads attribution from Essential
• AI voice agents on WhatsApp and phone on Advanced
• Lead pipeline and appointment booking management

Strengths and weaknesses

• Strength: AI voice on WhatsApp calls on the Advanced plan
• Strength: Credit top-ups in multiples of 5,000
• Strength: Full API and two-way CRM integrations from Essential
• Weakness: Basic caps users at 3 with no way to add more
• Weakness: WhatsApp AI agents and drip campaigns need Essential at $331
• Weakness: Highest entry price in USD among the platforms we compared

Key facts

• Plans: Basic $150, Essential $331, Advanced $632 per month billed quarterly
• AI credits: 500, 2,000 and 8,000 per month by plan
• Extra users: $18 on Essential, $24 on Advanced per month
• Extra channel: $20 per month on Essential and Advanced

Where it ranks

Gallabox is No. 7 in our Best WhatsApp Business Platforms verdict.