AI Chatbot Usage Statistics 2026
This page collects figures on how many people use AI chatbots such as ChatGPT, Gemini, Claude and Copilot, how often they use them, which brands they pick, what they ask for, and how use differs by age, gender, education and country. Survey data come from Pew Research Center in the United States, the Reuters Institute's multi-country study, Eurostat for the EU, Statistics Canada and Internet Matters in the UK. Usage logs come from OpenAI's study published by the National Bureau of Economic Research and from the Anthropic Economic Index. Most figures describe 2025 and 2026, and each one is labeled with its year.
By the DBotMaker research desk · Updated November 6, 2026 · 51 numbers drawn from 17 publishers and reports
Short answer
About half of U.S. adults now use AI chatbots and about a quarter use them daily, according to Pew Research Center's February 2026 survey, while the Reuters Institute found weekly use reached 51% across six countries in 2026. ChatGPT leads with more than 900 million weekly active users per OpenAI, Google reports 950 million monthly users for the Gemini app, and 64% of U.S. teens say they use chatbots.
Headline numbers
- About halfAbout half of U.S. adults (49%) said they use AI chatbots such as ChatGPT, Gemini or Copilot in February 2026, up from a third in 2024.Pew Research Center
- 51%Weekly use of AI chatbots and other generative AI systems reached 51% in 2026, up from 34% in 2025, averaged across six countries surveyed by the Reuters Institute.Reuters Institute for the Study of Journalism
- 900 millionChatGPT had more than 900 million weekly active users in early 2026, according to OpenAI.OpenAI
- 950 millionGoogle's Gemini app had 950 million monthly active users in the second quarter of 2026, with daily users tripling over the prior year.Google
- 64%64% of U.S. teens aged 13 to 17 said they use AI chatbots in a fall 2025 survey.Pew Research Center
- 73%Non-work messages rose from 53% of all consumer ChatGPT messages in June 2024 to 73% in June 2025.National Bureau of Economic Research
- 35%Tasks linked to computer and mathematical occupations, mainly coding, made up 35% of Claude.ai conversations in February 2026.Anthropic
- 48%Denmark had the highest generative AI use in the EU in 2025 at 48%, followed by Estonia and Malta at 47% each and Finland at 46%.Eurostat
Reading the numbers
Chatbots moved from early adopters to the mainstream in about two years. Pew Research Center found that about half of U.S. adults used AI chatbots in February 2026, up from a third in 2024, and the Reuters Institute measured weekly use at 51% across six countries in 2026, up from 34% a year earlier. Eurostat's broader measure of generative AI tools put EU use at 33% of people aged 16 to 74 in 2025. Paying users remain a minority: the Reuters Institute found 10% pay for AI access with their own money.
ChatGPT still has the largest audience, but rivals are growing faster from a smaller base. OpenAI reports more than 900 million weekly active users and 50 million consumer subscribers, while Google says the Gemini app has 950 million monthly active users. Because one figure is weekly and the other monthly, they are not directly comparable. Survey shares are clearer: 44% of U.S. adults say they use ChatGPT against 24% for Gemini and 6% for Claude, and the Reuters Institute found Gemini and Copilot weekly use roughly doubled and Claude's rose sevenfold in a year.
Most chatbot use is personal rather than work. The NBER study of ChatGPT logs found non-work messages rose from 53% to 73% of the total between June 2024 and June 2025, and asking for information or advice is the largest intent. Claude is the exception on the work side: the Anthropic Economic Index shows coding tasks at 35% of Claude.ai conversations, although personal use on Claude also rose to 42% by February 2026. Survey data show advice is now as common a use as answering factual questions.
Young people lead adoption almost everywhere. Pew found 64% of U.S. teens use chatbots and about three in ten use them daily, Internet Matters found the same 64% share among UK children aged 9 to 17, and Eurostat reports 64% of EU 16 to 24 year olds used generative AI in 2025 compared with 7% of those aged 65 to 74. Country gaps are large too: Reuters Institute weekly use ranged from 57% in Norway to 42% in the UK, and Anthropic's index puts Israel's per-capita Claude use at 7 times what its population would predict.
How many people use AI chatbots
- 1.
About half of U.S. adults (49%) said they use AI chatbots such as ChatGPT, Gemini or Copilot in February 2026, up from a third in 2024.
Pew Research Center, Americans and AI 2026: Chatbots, Smart Devices and Views on Impact (Jun 2026)
Exact wording at the source
About half of U.S. adults now use AI chatbots, up from a third in 2024
- 2.
About a quarter of U.S. adults (24%) used AI chatbots every day in February 2026.
Pew Research Center, Americans and AI 2026: Chatbots, Smart Devices and Views on Impact (Jun 2026)
Exact wording at the source
About a quarter of U.S. adults use chatbots daily
- 3.
Weekly use of AI chatbots and other generative AI systems reached 51% in 2026, up from 34% in 2025, averaged across six countries surveyed by the Reuters Institute.
Reuters Institute for the Study of Journalism, Generative AI and News Report 2026: From standalone tools to information infrastructure (2026)
Exact wording at the source
The proportion who say they use AI systems on a weekly basis rose from one-third (34%) last year to half (51%) in 2026 in the six core countries for which we have data (Figure 1).
- 4.
10% of people across nine countries paid for access to AI systems with their own money in 2026, and another 9% had paid access through work or school.
Reuters Institute for the Study of Journalism, Generative AI and News Report 2026: From standalone tools to information infrastructure (2026)
Exact wording at the source
One in ten (10%) say they are paying for access to AI systems, with 9% having access to paid systems via their workplace or school.
- 5.
33% of people aged 16 to 74 in the EU used generative AI tools in the three months before the 2025 survey.
Eurostat, Use of artificial intelligence by individuals (Statistics Explained) (Apr 2026)
Exact wording at the source
In 2025, 33% of people aged 16-74 living in the EU had used generative AI tools in the previous 3 months.
- 6.
ChatGPT users sent 18 billion messages a week by July 2025, from 700 million weekly users, about 10% of the world's adult population.
National Bureau of Economic Research, How People Use ChatGPT (Working Paper 34255) (Sep 2025)
Exact wording at the source
By July 2025, 18 billion messages were being sent each week by 700 million users, representing around 10% of the global adult population.
Chart
Daily use of generative AI systems, six-country average
Online surveys in Argentina, Denmark, France, Japan, the UK and the US, 2024 to 2026.
Source: Reuters Institute for the Study of Journalism, Generative AI and News Report 2026: From standalone tools to information infrastructure
Weekly and monthly users of ChatGPT, Gemini, Claude and Copilot
- 7.
ChatGPT had more than 900 million weekly active users in early 2026, according to OpenAI.
OpenAI, Scaling AI for everyone (Feb 2026)
Exact wording at the source
ChatGPT is where people start with AI, with more than 900M weekly active users, and we now have more than 50 million consumer subscribers.
- 8.
OpenAI reported more than 50 million paying consumer subscribers to ChatGPT in early 2026.
OpenAI, Scaling AI for everyone (Feb 2026)
Exact wording at the source
ChatGPT is where people start with AI, with more than 900M weekly active users, and we now have more than 50 million consumer subscribers.
- 9.
Google's Gemini app had 950 million monthly active users in the second quarter of 2026, with daily users tripling over the prior year.
Google, Q2 2026 earnings call: Remarks from our CEO (Jul 2026)
Exact wording at the source
Gemini app Next, the Gemini app, which now has 950 million monthly active users, with daily active users tripling in the last year.
- 10.
Microsoft had more than 20 million paid Microsoft 365 Copilot seats in the quarter to March 2026.
Microsoft, Earnings Release FY26 Q3 (Apr 2026)
Exact wording at the source
Quarter over quarter, we continue to see acceleration and now have over 20 million Microsoft 365 Copilot paid seats.
- 11.
Weekly ChatGPT use rose from 22% to 34% of people between 2025 and 2026, averaged across six countries.
Reuters Institute for the Study of Journalism, Generative AI and News Report 2026: From standalone tools to information infrastructure (2026)
Exact wording at the source
ChatGPT also increased its weekly use from 22% to 34% (+12pp), but relative increases for the other systems are considerably larger, with Copilot and Gemini use doubling, and Claude use increasing seven-fold.
- 12.
Across the same six countries, weekly Gemini use rose from 11% to 24%, Copilot from 6% to 11% and Claude from 1% to 7% between 2025 and 2026.
Reuters Institute for the Study of Journalism, Generative AI and News Report 2026: From standalone tools to information infrastructure (2026)
Exact wording at the source
Averaging across the six countries where we have past data (Figure 4), Google’s Gemini has grown from 11% weekly use to 24% (+13pp), 3 Microsoft Copilot nearly doubled from 6% to 11% (+5pp), and Claude rose from 1% to 7% (+6pp).
- 13.
The United States accounted for 21.6% of all Claude usage in Anthropic's 2025 sample, ahead of India at 7.2% and Brazil at 3.7%.
Anthropic, Anthropic Economic Index report: Uneven geographic and enterprise AI adoption (Sep 2025)
Exact wording at the source
In terms of total global usage, the United States accounts for the highest share (21.6%), with the next highest usage countries showing significantly lower shares (India at 7.2%, Brazil at 3.7%, see Figure 2.1).
Chart
U.S. adults who use each AI chatbot, 2026
Share of U.S. adults who say they ever use each chatbot, survey of 5,119 adults, February 17 to 23, 2026.
- ChatGPT44%
- Gemini24%
- Copilot17%
- Meta AI14%
- Grok8%
- Claude6%
- Character.ai3%
Source: Pew Research Center, Americans and AI 2026: Chatbots, Smart Devices and Views on Impact
Teens and children using AI chatbots
- 14.
64% of U.S. teens aged 13 to 17 said they use AI chatbots in a fall 2025 survey.
Pew Research Center, Teens, Social Media and AI Chatbots 2025 (Dec 2025)
Exact wording at the source
Roughly two-thirds of teens (64%) say they ever use an AI chatbot.
- 15.
About three in ten U.S. teens use AI chatbots every day, including 16% who use them several times a day or almost constantly (2025).
Pew Research Center, Teens, Social Media and AI Chatbots 2025 (Dec 2025)
Exact wording at the source
About three-in-ten teens say they use AI chatbots every day, including 16% who do so several times a day or almost constantly.
- 16.
68% of U.S. teens aged 15 to 17 used chatbots in 2025, compared with 57% of those aged 13 to 14.
Pew Research Center, Teens, Social Media and AI Chatbots 2025 (Dec 2025)
Exact wording at the source
Age: 68% of teens ages 15 to 17 use chatbots, compared with 57% among teens 13 to 14 years old.
- 17.
About a third of Black (35%) and Hispanic (33%) U.S. teens used AI chatbots daily in 2025.
Pew Research Center, Teens, Social Media and AI Chatbots 2025 (Dec 2025)
Exact wording at the source
About a third of Black (35%) and Hispanic teens (33%) report using AI chatbots daily.
- 18.
59% of U.S. teens used ChatGPT in 2025, the only chatbot used by a majority of teens.
Pew Research Center, Teens, Social Media and AI Chatbots 2025 (Dec 2025)
Exact wording at the source
ChatGPT (59%) is by far the most widely used chatbot and the only one we measured that a majority of teens use.
- 19.
23% of U.S. teens used Gemini and 20% used Meta AI in 2025, the next most common chatbots after ChatGPT.
Pew Research Center, Teens, Social Media and AI Chatbots 2025 (Dec 2025)
Exact wording at the source
This is more than twice the rate of the next most commonly used chatbots: Gemini (23%) and Meta AI (20%).
- 20.
64% of UK children aged 9 to 17 said they had used an AI chatbot in 2025.
Internet Matters, Me, myself and AI: Understanding and safeguarding children's use of AI chatbots (Jul 2025)
Exact wording at the source
Two-thirds (64%) of children aged 9-17 say they have used an AI chatbot, and every child had heard of or used at least one of the most well-known AI chatbots.
- 21.
Among UK children aged 9 to 17, 43% had used ChatGPT, 32% Google Gemini and 31% Snapchat's My AI (2025).
Internet Matters, Me, myself and AI: Understanding and safeguarding children's use of AI chatbots (Jul 2025)
Exact wording at the source
The most popular AI chatbots used by children in our survey were ChatGPT (43%), Google Gemini (32%) and Snapchat’s My AI (31%).
- 22.
Nearly 3 in 4 U.S. teens aged 13 to 17 (72%) had used an AI companion at least once by spring 2025.
Common Sense Media, Nearly 3 in 4 Teens Have Used AI Companions, New National Survey Finds (Jul 2025)
Exact wording at the source
Nearly 3 in 4 Teens Have Used AI Companions, New National Survey Finds
- 23.
64% of people aged 16 to 24 in the EU used generative AI in 2025, compared with 7% of those aged 65 to 74.
Eurostat, Use of artificial intelligence by individuals (Statistics Explained) (Apr 2026)
Exact wording at the source
People aged 16 to 24 were the biggest users of AI (64%), and the share of users decreased steadily with age, standing at only 7% for people aged 65 to 74.
Chart
Most used AI chatbots among UK children aged 9 to 17, 2025
Survey of 1,000 UK children aged 9 to 17, 2025.
- ChatGPT43%
- Google Gemini32%
- Snapchat My AI31%
Source: Internet Matters, Me, myself and AI: Understanding and safeguarding children's use of AI chatbots
What people use AI chatbots for
- 24.
Non-work messages rose from 53% of all consumer ChatGPT messages in June 2024 to 73% in June 2025.
National Bureau of Economic Research, How People Use ChatGPT (Working Paper 34255) (Sep 2025)
Exact wording at the source
53% of messages were not related to work in June 2024, which climbed to 73% by June 2025.
- 25.
Practical guidance, seeking information and writing together made up nearly 80% of ChatGPT conversations through July 2025.
National Bureau of Economic Research, How People Use ChatGPT (Sep 2025)
Exact wording at the source
We classify messages by conversation topic and find that “Practical Guidance,” “Seeking Information,” and “Writing” are the three most common topics and collectively account for nearly 80% of all conversations.
- 26.
About 10% of ChatGPT messages in the 2025 study were requests for tutoring or teaching.
National Bureau of Economic Research, How People Use ChatGPT (Working Paper 34255) (Sep 2025)
Exact wording at the source
About 10% of all messages are requests for tutoring or teaching, suggesting that education is a key use case for ChatGPT.
- 27.
Only 4.2% of ChatGPT messages related to computer programming in 2025, compared with 33% of work-related Claude conversations in an earlier Anthropic study.
National Bureau of Economic Research, How People Use ChatGPT (Working Paper 34255) (Sep 2025)
Exact wording at the source
only 4.2% of ChatGPT messages are related to computer programming, compared to 33% of work-related Claude conversations
- 28.
About 49% of ChatGPT messages are asking for information or advice, 40% are doing a task and 11% are personal expression (2025).
OpenAI, How people are using ChatGPT (Sep 2025)
Exact wording at the source
About half of messages (49%) are “Asking,” a growing and highly rated category that shows people value ChatGPT most as an advisor rather than only for task completion.
- 29.
Tasks linked to computer and mathematical occupations, mainly coding, made up 35% of Claude.ai conversations in February 2026.
Anthropic, Anthropic Economic Index report: March 2026 (Mar 2026)
Exact wording at the source
Coding remains the most common use on our platforms, with tasks associated with Computer and Mathematical occupations accounting for 35% of conversations on Claude.ai
- 30.
Personal use rose from 35% to 42% of Claude.ai conversations between November 2025 and February 2026, while coursework fell from 19% to 12%.
Anthropic, Anthropic Economic Index report: March 2026 (Mar 2026)
Exact wording at the source
Coursework fell from 19% to 12% of conversations, while personal use rose from 35% to 42% of conversations.
- 31.
The share of Claude chat conversations classed as personal rose from about 35% on weekdays to just under 50% on weekends in Anthropic's 2026 sample.
Anthropic, Anthropic Economic Index report: June 2026 (Jun 2026)
Exact wording at the source
categorized as personal use spikes from around 35% on weekdays to just under 50% on weekends during the sample period
- 32.
Researching a topic was the most common use of generative AI in the last week at 24%, with advice now at 20%, across nine countries in 2026.
Reuters Institute for the Study of Journalism, Generative AI and News Report 2026: From standalone tools to information infrastructure (2026)
Exact wording at the source
‘Researching a topic’ (24%) remains the most common use, but people are also increasingly turning to AI for advice (20%), which is now as common as ‘answering factual questions’ (18%).
- 33.
Weekly use of generative AI to get news rose from 3% in 2024 to 9% in 2026 across six countries.
Reuters Institute for the Study of Journalism, Generative AI and News Report 2026: From standalone tools to information infrastructure (2026)
Exact wording at the source
While, overall, generative AI use continues to increase rapidly, its use to get news specifically continues to be relatively uncommon – looking at the six countries for which we have data from 2024 onwards, it rose from 3% in 2024 to 6% in 2025 and now 9% in 2026.
- 34.
13% of U.S. adults said they use chatbots to get news in February 2026.
Pew Research Center, Americans and AI 2026: Chatbots, Smart Devices and Views on Impact (Jun 2026)
Exact wording at the source
And 13% say they use chatbots for getting news, according to our survey of 5,119 U.S.
Chart
Why U.S. adults use AI chatbots, 2026
Share of all U.S. adults who say they ever use AI chatbots for each purpose, February 2026.
- Search for information42%
- Tasks at work (employed adults)38%
- Fun or entertainment25%
- Create or edit images or videos24%
- Medical advice20%
- Diet and fitness information20%
- News13%
- Emotional support or advice10%
- Companionship4%
Source: Pew Research Center, Americans and AI 2026: Chatbots, Smart Devices and Views on Impact
Advice, emotional support and companionship
- 35.
One in ten U.S. adults used chatbots for emotional support or advice in February 2026, and 4% used them for companionship.
Pew Research Center, Americans and AI 2026: Chatbots, Smart Devices and Views on Impact (Jun 2026)
Exact wording at the source
In this survey, one-in-ten report using chatbots for emotional support and a smaller share say they do so for companionship
- 36.
35% of UK children who used AI chatbots said chatting with one feels like talking to a friend, rising to 50% of vulnerable children (2025).
Internet Matters, Me, myself and AI: Understanding and safeguarding children's use of AI chatbots (Jul 2025)
Exact wording at the source
over a third (35%) of children who have used AI chatbots said chatting with an AI chatbot feels like talking to a friend, with this figure rising to 50% for vulnerable children.
- 37.
80% of U.S. teens said they prioritize real friendships over AI companions, and half distrust AI companions' advice (2025).
Common Sense Media, Nearly 3 in 4 Teens Have Used AI Companions, New National Survey Finds (Jul 2025)
Exact wording at the source
While teens overall maintain some skepticism about the technology — half distrust AI advice, and 80 percent prioritize real friendships – younger teens trust AI companions significantly more than older teens, revealing an AI literacy gap.
- 38.
64% of people who used AI for information across nine countries named faster and easier answers as their reason, ahead of natural language interaction at 56% (2026).
Reuters Institute for the Study of Journalism, Generative AI and News Report 2026: From standalone tools to information infrastructure (2026)
Exact wording at the source
respondents tend to see these systems as friction-reducing machines, with the convenience of getting a faster and easier answer named by 64% as the most commonly chosen reason, followed by the interactivity afforded by their natural language interfaces (56%).
Chatbots at work
- 39.
39.2% of employed U.S. adults used generative AI for work in the past week in the second quarter of 2026, up from 28.2% in the third quarter of 2024.
Federal Reserve Bank of St. Louis, Does Generative AI Save Time at Work? (Aug 2026)
Exact wording at the source
The share of employed adults who used generative AI for work in the past week grew from 28.2% in Q3 2024 to 39.2% by Q2 2026, indicating adoption is broadening.
- 40.
The share of Canadian workers who used generative AI at work rose from 17% in September 2024 to 30% in July 2025.
Statistics Canada, Insights on Canadian Society: Use of generative AI and other automation technologies by workers (2026)
Exact wording at the source
The proportion of workers who used generative AI nearly doubled over the survey period, increasing from 17% in September 2024 to 30% in July 2025.
- 41.
Canadian workers with a bachelor's degree or higher were five times as likely to have used generative AI at work in the past year (37%) as those with a high school diploma or less (7%).
Statistics Canada, Insights on Canadian Society: Use of generative AI and other automation technologies by workers (2026)
Exact wording at the source
Workers with a bachelor’s degree or higher were five times more likely to have used generative AI in the last 12 months (37%) than those with a high school diploma or a lower level of education (7%).
- 42.
48% of ChatGPT messages from users with some graduate education were work-related in 2025, compared with 37% for users without a bachelor's degree.
National Bureau of Economic Research, How People Use ChatGPT (Working Paper 34255) (Sep 2025)
Exact wording at the source
37% of messages are work-related for users with less than a bachelor’s degree, compared to 46% for users with exactly a bachelor’s degree and 48% for those with some graduate education.
Chart
Work-related share of ChatGPT messages by user education, 2025
Unadjusted shares from a sample of consumer ChatGPT users, 2025.
- Less than bachelor's37%
- Bachelor's degree46%
- Some graduate education48%
Source: National Bureau of Economic Research, How People Use ChatGPT (Working Paper 34255)
Chatbot use by age, gender and country
- 43.
Users aged 18 to 25 accounted for about 46% of ChatGPT messages from users who reported their age in the 2025 study.
National Bureau of Economic Research, How People Use ChatGPT (Working Paper 34255) (Sep 2025)
Exact wording at the source
Among those who self-report their age, around 46% of the messages in our dataset are accounted for by users 18-25.
- 44.
Users with typically feminine names made up 52% of classifiable ChatGPT users by July 2025, up from 37% in January 2024.
OpenAI, How people are using ChatGPT (Sep 2025)
Exact wording at the source
By July 2025, that share had risen to more than half (52%).
- 45.
35% of men and 30% of women aged 16 to 74 in the EU used generative AI tools in 2025.
Eurostat, Use of artificial intelligence by individuals (Statistics Explained) (Apr 2026)
Exact wording at the source
According to the survey, gender is less of a predictor of generative AI use, but men do use it slightly more than women (35% vs 30%).
- 46.
49% of EU residents with a high level of formal education used generative AI tools in 2025, compared with 26% of those with a medium level.
Eurostat, Use of artificial intelligence by individuals (Statistics Explained) (Apr 2026)
Exact wording at the source
People with a high level of formal education were most likely to use generative AI tools (49%), followed by those with a medium level of education (26%).
- 47.
Denmark had the highest generative AI use in the EU in 2025 at 48%, followed by Estonia and Malta at 47% each and Finland at 46%.
Eurostat, Use of artificial intelligence by individuals (Statistics Explained) (Apr 2026)
Exact wording at the source
In the EU, Denmark (48%), Estonia and Malta (both 47%), and Finland (46%) had the highest proportion of individuals using generative AI.
- 48.
Weekly generative AI use in 2026 was 57% in Norway, second only to Argentina among the nine countries surveyed by the Reuters Institute.
Reuters Institute for the Study of Journalism, Generative AI and News Report 2026: From standalone tools to information infrastructure (2026)
Exact wording at the source
Use in Norway (57%) is slightly higher, second only to Argentina.
- 49.
The UK had the lowest weekly generative AI use of the nine countries in the Reuters Institute's 2026 survey, at 42%.
Reuters Institute for the Study of Journalism, Generative AI and News Report 2026: From standalone tools to information infrastructure (2026)
Exact wording at the source
Weekly use is lowest in the UK (42%), where attitudes towards AI also tend to be more negative than in the other countries studied.
- 50.
Israel's working-age population used Claude 7 times more than its population share would predict in Anthropic's 2025 index, the highest of any country.
Anthropic, Anthropic Economic Index report: Uneven geographic and enterprise AI adoption (Sep 2025)
Exact wording at the source
Israel leads global per capita Claude usage with an Anthropic AI Usage Index of 7 — meaning its working-age population uses Claude 7x more than expected based on its population.
- 51.
The 20 countries with the highest per-capita Claude use accounted for 48% of population-adjusted usage in February 2026, up from 45%.
Anthropic, Anthropic Economic Index report: March 2026 (Mar 2026)
Exact wording at the source
Usage remains heavily concentrated: the top 20 countries account for 48% of all per-capita usage, up from 45%, underscoring a persistent gap in global adoption.
Questions readers ask
- What percentage of people use AI chatbots?
- About half of U.S. adults used AI chatbots in February 2026, according to Pew Research Center, and about a quarter used them daily. Across six countries surveyed by the Reuters Institute, 51% used generative AI weekly in 2026. In the EU, Eurostat found 33% of people aged 16 to 74 used generative AI tools in 2025.
- Which AI chatbot is used the most?
- ChatGPT. Pew found 44% of U.S. adults use it, against 24% for Gemini, 17% for Copilot and 6% for Claude, and OpenAI reports more than 900 million weekly active users. Google says the Gemini app has 950 million monthly active users, a monthly measure that is not directly comparable.
- How many teens use AI chatbots?
- 64% of U.S. teens aged 13 to 17 use AI chatbots and about three in ten use them daily, according to Pew Research Center's 2025 survey. ChatGPT is used by 59% of teens. In the UK, Internet Matters found 64% of children aged 9 to 17 had used an AI chatbot.
- What do people use AI chatbots for?
- Mostly for information and advice. Pew found 42% of U.S. adults use chatbots to search for information, and the NBER study of ChatGPT found practical guidance, seeking information and writing make up nearly 80% of conversations. On Claude, coding is the largest category at 35% of Claude.ai conversations, per Anthropic.
- Are AI chatbots used more for work or personal tasks?
- Personal tasks. Non-work messages made up 73% of consumer ChatGPT messages in June 2025, up from 53% a year earlier, according to the NBER paper. Personal use on Claude.ai also rose to 42% of conversations in February 2026, while the St. Louis Fed found 39.2% of employed U.S. adults used generative AI for work in a given week.
Where these numbers come from
We chose figures that measure use of AI chatbots by people, from surveys run by research centers, statistical agencies and child safety groups, plus usage logs and user counts published by OpenAI, Google, Microsoft and Anthropic. Survey questions differ: Pew asks whether U.S. adults or teens ever use chatbots, the Reuters Institute asks about use in the last week across several countries, and Eurostat and Statistics Canada ask about generative AI tools in general over three or twelve months. Company figures use different units (weekly users, monthly users, paid seats) and are self-reported. Log-based shares from OpenAI and Anthropic describe messages or conversations, not people. We kept older 2025 figures where they are the latest of their kind and labeled each figure with its year. We store the sentence each number appears in, and a script loads the publisher's page again to make sure that sentence is still there. Our methodology has the details.
Sources
- Anthropic. Anthropic Economic Index report: Uneven geographic and enterprise AI adoption (Sep 2025).
- Anthropic. Anthropic Economic Index report: March 2026 (Mar 2026).
- Anthropic. Anthropic Economic Index report: June 2026 (Jun 2026).
- Common Sense Media. Nearly 3 in 4 Teens Have Used AI Companions, New National Survey Finds (Jul 2025).
- Eurostat. Use of artificial intelligence by individuals (Statistics Explained) (Apr 2026).
- Federal Reserve Bank of St. Louis. Does Generative AI Save Time at Work? (Aug 2026).
- Google. Q2 2026 earnings call: Remarks from our CEO (Jul 2026).
- Internet Matters. Me, myself and AI: Understanding and safeguarding children's use of AI chatbots (Jul 2025).
- Microsoft. Earnings Release FY26 Q3 (Apr 2026).
- National Bureau of Economic Research. How People Use ChatGPT (Working Paper 34255) (Sep 2025).
- National Bureau of Economic Research. How People Use ChatGPT (Sep 2025).
- OpenAI. Scaling AI for everyone (Feb 2026).
- OpenAI. How people are using ChatGPT (Sep 2025).
- Pew Research Center. Americans and AI 2026: Chatbots, Smart Devices and Views on Impact (Jun 2026).
- Pew Research Center. Teens, Social Media and AI Chatbots 2025 (Dec 2025).
- Reuters Institute for the Study of Journalism. Generative AI and News Report 2026: From standalone tools to information infrastructure (2026).
- Statistics Canada. Insights on Canadian Society: Use of generative AI and other automation technologies by workers (2026).
Citing this page
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DBotMaker. (2026, November 6). AI Chatbot Usage Statistics 2026. https://dbotmaker.io/ai-chatbot-usage-statistics
Found a number that changed or a source that moved? Email editorial@dbotmaker.io. We plan to check this page again by January 5, 2027.