PlayStation Store review

PlayStation Store ranks seventh. For PS5 and PS4 owners it is the only place to buy most games digitally, and it is simple to use from the console. Value is the weak point. Sony's cancellation policy lets you cancel a game or add-on within 14 days for a refund only if you have not started downloading or streaming it, so you cannot try a game and return it as on Steam. Online multiplayer needs PlayStation Plus: the US page lists Essential at $10.99 a month or $79.99 for 12 months, Extra at $16.99 a month and Premium at $19.99 a month. Essential includes monthly games and member discounts, while Extra and Premium add a catalog of hundreds of games, and Premium adds classics, game trials and cloud streaming. Subscriptions can be refunded within 14 days of the first payment, reduced pro rata for use. For new releases, compare the digital price with discounted boxed copies at Amazon or GameStop.

Who it is for

PS5 and PS4 owners who buy digital games and play online.

Price

Free to shop; PlayStation Plus Essential from $10.99 per month.

3-Month Plan $27.99 every 3 months 1-Month Plan $10.99 every month
Quoted from the vendor pricing page on November 10, 2026.

Key features

• Digital games, add-ons and pre-orders for PS5, PS4 and PS VR2
• PlayStation Plus Essential with monthly games, online multiplayer and exclusive discounts
• PlayStation Plus Extra and Premium with game catalogs, Classics and game trials
• Game refunds within 14 days if you have not started downloading or streaming
• Pre-orders cancellable before release when paid more than 14 days ahead

Strengths and weaknesses

• Strength: The only digital store for most PS5 and PS4 games
• Strength: Member-only discounts for PlayStation Plus subscribers
• Strength: Subscriptions can be refunded within 14 days, reduced pro rata for use
• Weakness: No refund once a game download or stream has started, unless faulty
• Weakness: Online multiplayer requires a paid PlayStation Plus plan
• Weakness: Digital prices are often higher than discounted physical copies

Key facts

• PS Plus Essential: $10.99 per month or $79.99 per 12 months
• PS Plus Extra: $16.99 per month
• PS Plus Premium: $19.99 per month
• Game refunds: Within 14 days, before download or streaming starts
• Plan tiers: Essential, Extra, Premium

Where it ranks

PlayStation Store is No. 7 in our Best Places to Buy Video Games verdict.