Paradox (Olivia) review

Paradox is the best-known name in conversational recruiting, and its assistant Olivia covers nearly every step of hourly hiring. Candidates can search jobs and apply inside a chat, Olivia checks qualifications through chat or text, and candidates pick an interview time that suits everyone, which Paradox says happens within 10 minutes. After the interview Olivia can generate offer letters, send onboarding documents and run hiring events and referral programs. Employers can run Paradox's Conversational ATS as their system of record or add Olivia on top of the ATS they already use, and frontline managers get a mobile app. Its case studies come from very large hourly employers, including Compass Group, which hires 120,000 workers a year with a 20 person recruiting team. The downside is access: there is no published price or self-serve trial, and the depth of the product is sized for enterprise volumes rather than a single shop.

Who it is for

Large employers hiring thousands of hourly workers a year across many locations.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Olivia validates qualifications upfront through chat or text
• Candidates pick interview slots themselves, with scheduling in about 10 minutes
• Apply inside the conversation instead of a long form
• Conversational ATS or an add-on to your existing ATS
• Offer letters, onboarding, hiring events and referrals

Strengths and weaknesses

• Strength: Covers the full hourly hiring flow from job search to onboarding
• Strength: Can enhance an existing ATS instead of replacing it
• Strength: Mobile app for frontline managers
• Weakness: No public pricing
• Weakness: Built for large employers, more than a small business needs
• Weakness: Setup runs through a sales and implementation process

Key facts

• Assistant: Olivia
• Products: Conversational ATS, career sites, scheduling, onboarding
• Case studies: 7-Eleven, Compass Group, General Motors, Ace Hardware
• Pricing: By demo

Where it ranks

Paradox (Olivia) is No. 5 in our Best Recruiting Chatbots verdict.