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IBM Robotic Process Automation review

IBM's RPA suite with attended and unattended bots, OCR and intelligent virtual agents, as SaaS or on premises.

By the DBotMaker research desk · Updated November 7, 2026

Capabilities (40%)
8.4
Ease of setup (30%)
7.4
Value (30%)
7.0

IBM Robotic Process Automation is a complete package that shows a real starting price, which is rare at this end of the market. IBM's pricing page lists a 30-day no-cost trial and both the SaaS and on-premises options starting at USD 981.00 per month, with a note that prices are indicative and vary by country. Every option includes attended bots, unattended bots, a Studio build environment, optical character recognition and intelligent virtual agents, and all run on the Windows OS. The SaaS version provides a multitenant cloud for the bot repository, scheduling, workload management, OCR and dashboards, while the on-premises version ships client and server components. IBM suggests pairing it with IBM Process Mining to choose what to automate. It ranks eighth because the entry price is high for one team, bots are Windows only, and the product page offers fewer details about legacy connectors than UiPath or Blue Prism.

Who it is for

IBM-centric enterprises that want RPA bundled with OCR, chatbots and IBM Process Mining.

Price

30-day free trial; SaaS and on premises plans starting at $981 per month.

Starting at USD 981.00 per month
Quoted from the vendor pricing page on November 7, 2026.

Key features

  • Attended and unattended bots
  • Studio build environment
  • Optical character recognition
  • Intelligent virtual agents for chatbot front ends
  • Pairs with IBM Process Mining to choose candidates

Strengths and weaknesses

  • Strength: Published starting price for both SaaS and on premises
  • Strength: OCR and virtual agents included in every plan
  • Strength: Same feature set on cloud and on premises
  • Weakness: $981 a month is a high entry point for a single team
  • Weakness: Windows OS only for bots
  • Weakness: IBM notes prices are indicative and vary by country

Key facts

  • Starting price: $981 per month
  • Free trial: 30 days
  • Deployment: SaaS or on premises
  • Bot OS: Windows

Where it ranks

IBM Robotic Process Automation is No. 8 in our Best RPA Software verdict.

Alternatives we scored

Visit ibm.com · Questions or corrections: editorial@dbotmaker.io