Review · Tech & gadgets
Back Market review
A marketplace for professionally refurbished phones from vetted refurbishers, with a 1-year warranty and free 30-day returns on every purchase.
By the DBotMaker research desk · Updated November 12, 2026
- Capabilities (40%)
- 9.0
- Ease of setup (30%)
- 8.8
- Value (30%)
- 9.0
Back Market ranks first because it pairs a large selection of iPhone, Samsung Galaxy and Google Pixel phones with the protections this list cares about most. Its US promise lists a 1-year warranty, free 30-day returns, an up to 100-point quality inspection for smartphones and a minimum of 80% battery health with 100% charge capacity. Every device gets a factory reset and data scrub, and Back Market guarantees devices are not locked, stolen or fraudulently sourced. The fine print matters: Back Market describes itself as an intermediary, and its Seller Warranty Certificate says the 12-month limited warranty is provided by the individual seller, starting on the delivery date. Returns that the warranty does not cover may be returned at the buyer's cost, capped at 5% of the price. Prices could not be checked in USD from our location, so compare the live listing. We compared documented policies and published prices only.
Who it is for
most iPhone and Android buyers who want a warranty and wide choice
Price
See vendor pricing (USD check pending).
US price check pending. See the vendor pricing page.
Key features
- 1-year warranty, 30-day free returns and customer care on every purchase
- Up to 100-point quality inspection on refurbished smartphones
- Minimum 80% battery health with 100% charge capacity
- Factory reset, data scrub and full cleaning for every device
- Devices guaranteed not to be locked, stolen or fraudulently sourced
Strengths and weaknesses
- Strength: Warranty lasts twelve months from the delivery date
- Strength: Express Replacement ships a replacement first, for free
- Strength: Trade-in offers up to $700 for an old device
- Weakness: The warranty is provided by the seller, not by Back Market itself
- Weakness: Back Market states it is an intermediary and never the seller
- Weakness: Returns not covered by the warranty can be sent back at your cost, capped at 5% of the price
Key facts
- Warranty: 12 months from delivery
- Returns: Free 30-day returns
- Inspection: Up to 100 points
- Battery: Minimum 80% health
- Brands: iPhone, Samsung Galaxy, Google Pixel, other Android
Where it ranks
Back Market is No. 1 in our Best Refurbished Phone Sellers verdict.
Alternatives we scored
Visit backmarket.com · Questions or corrections: editorial@dbotmaker.io